Service Support Specialist(5)

Ericsson


Date: 1 hour ago
City: Riyadh
Contract type: Full time
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About this opportunity:

The CEM Manager is a pivotal role within our Electromechanical Projects Department at Ericsson, providing comprehensive support and leadership to our monitoring teams. This dynamic position demands a deep understanding of electromechanical projects, superb coordination skills, and the ability to efficiently interface with our esteemed partner, Tawal Company.

What you will do:

  • End-End Capacity and Critical Environments Management
  • Assignment of Space and Power Request (SPR) for all deployments
  • Engage in Infrastructure Deployment and Demand Forecast (IDDF) Studies with stakeholders and reserve capacities for space and power
  • Track Sites Capacity and Utilization with Accuracy
  • Engage in Site Surveys and Feasibility studies as needed and also for strategic deployment initiatives
  • Develop accurate Panel Schedules for all downstream power distributions systems (from DC plant to Racks) and upload them in the designated tool.
  • Engage in QA/QC for accuracy of space and power allocation activities along with installation compliance, dismantling and reports
  • Develop White Space Design for Green Field and brown Field Expansions or evacuated / modified floor spaces
  • Utilize TFIM management systems for real time capacity management and updating assets libraries

The skills you bring:

  • Education: bachelor’s degree in engineering or telecommunication
  • Minimum years of experience: 5 to 10 years of Project Management experience
  • Proven experience passive telecommunications industry.
  • Strong knowledge of electromechanical projects and relevant industry standards.
  • Excellent leadership and team management skills.
  • Strong communication and interpersonal skills, with an emphasis on customer service orientation.
  • Ability to coordinate and work effectively with diverse teams.
  • Strong problem-solving and decision-making skills.
  • Proficient in using office software and communication tools.

Desired Skills:

  • Financial Skill & Analysis Skills
  • Business Understanding
  • Consultative Selling Skills
  • Customer and Market Insight
  • Negotiation, Persuading & influencing Skills.
  • Project Management Skills
  • Occupational Health & Safety (OHS)
  • Leading & supervising
  • Planning & organizing
  • Proficiency in the English Language
  • Project sales process
  • Contract management
  • 3rd pp suppliers’ management experience

Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Saudi Arabia (SA) || Riyadh

Req ID: 773561

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