Fulfillment Supervisor

Advance your career in logistics and supply chain as part of Niceone’s fast-growing team in Jeddah. As a Fulfillment Supervisor, you will play a critical role in ensuring order accuracy, operational efficiency, and timely delivery for our digital-first home retail network. Join us in a collaborative, inclusive, and dynamic workplace where technology and operational excellence drive exceptional customer experiences.

Key Responsibilities – Fulfillment Supervisor, Warehouse Operations

• Order Fulfillment Oversight: Supervise and coordinate all aspects of the order picking, packing, and shipping process to guarantee accurate and timely customer deliveries.
• Team Leadership: Lead, train, and motivate a diverse, gender-neutral fulfillment team, fostering a safe, inclusive, and high-performing environment.
• Operational Excellence: Monitor daily workflow, track KPIs, and implement improvements for maximum fulfillment efficiency and minimum order discrepancies.
• Cross-Department Collaboration: Work closely with inventory, inbound, outbound, and customer service teams to streamline warehouse and distribution operations.
• Process Optimization: Identify fulfillment process gaps, suggest innovations, and collaborate on supply chain improvements to elevate productivity and service quality.
• Quality Assurance: Ensure every fulfilled order meets company standards and compliance requirements regarding packaging, documentation, and dispatch.
• Problem Resolution: Quickly address and resolve fulfillment issues, implementing robust solutions to prevent recurring challenges and maintain high customer satisfaction.
  
  

Essential Skills And Qualifications – Fulfillment Supervisor, Supply Chain

• Education: Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field preferred.
• Experience: Minimum 2 years of experience in order fulfillment, warehouse, or distribution roles, with at least 1 year of supervisory experience.
• Leadership: Demonstrated ability to inspire and guide inclusive teams in a fast-paced warehouse or fulfillment center.
• Analytical Mindset: Skilled in tracking performance metrics, analyzing data, and driving improvements in fulfillment operations.
• Communication: Clear and professional verbal and written communication in both Arabic and English.
• Organizational Strength: Highly detail-oriented with the ability to juggle multiple priorities and deliver results under tight deadlines.
• Adaptability: Open to change and eager to implement new technologies and workflows that improve fulfillment processes.
  
  

Benefits and Growth Opportunities – Fulfillment, Jeddah

• Professional Growth: Expand your expertise in warehouse fulfillment and digital retail supply chain best practices.
• Inclusive Team: Join a gender-neutral workplace where diversity and mutual respect are core values at Niceone.
• Career Advancement: Participate in structured training and leadership development for advancement within supply chain operations.
• Supportive Culture: Work with a team passionate about operational excellence and customer satisfaction.
• Competitive Compensation: Receive a rewarding salary package, with performance-based incentives and employee recognition programs.
  
  

Application Requirements – Fulfillment Supervisor, Jeddah

• Bachelor’s degree in Logistics, Supply Chain, Business, or equivalent preferred.
• At least 2 years' experience in fulfillment, warehouse, or supply chain roles, with 1 year in a supervisory capacity.
• Proven leadership supporting equality and inclusion within diverse teams.
• Bilingual in Arabic and English is essential.
• Strong analytical skills for monitoring fulfillment data and driving process improvements.
• Meticulous, results-focused, and adaptable to fast-evolving environments.
• Commitment to Niceone’s values of teamwork, inclusion, and continuous improvement.
  
  

How to Apply – Fulfillment Supervisor, Jeddah

Interested in shaping the future of digital retail fulfillment with Niceone? Please submit your resume and a short cover letter describing your fulfillment or warehouse leadership experience, and your motivation for joining our innovative team. Help drive operational excellence and customer satisfaction as part of Saudi Arabia’s leading supply chain organization.