F&B Supervisor- Lobby Lounge (Saudi Nationality)

Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth

The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist.

Job Description

• Supervise the performance and activities of the lobby lounge team.
• Ensure that the lobby lounge is well-maintained, clean, and presentable at all times.
• Oversee the food and beverage service provided to guests in the lounge.
• Train, schedule, and motivate lounge team to deliver exceptional customer service.
• Monitor inventory levels and place orders for supplies as needed.
• Handle guest inquiries, comments, and complaints in a professional and timely manner.
• Collaborate with the kitchen and team to ensure seamless operations in the lounge.
• Implement and enforce safety and cleanliness standards in compliance with health regulations.
• Conduct regular meetings with the team to communicate goals, updates, and any necessary changes.
• Assist in developing promotions or special events to drive traffic to the lobby lounge.
  
  

Qualifications

• Saudi National
• Degree in Hospitality Management or related field preferred
• Minimum of 2 years of experience in a supervisory role within a hotel or hospitality setting
• Strong leadership and communication skills
• Knowledge of food and beverage operations
• Ability to work flexible hours, including nights and weekends