Eagle - BI Solutions & Support

Cognizant


Date: 2 weeks ago
City: Riyadh
Contract type: Full time
Key Responsibilities

  • Development & Enhancement of MicroStrategy Deliverables
  • Analyze business requirements and translate them into BI solutions
  • Design and develop dashboards and reports to extend existing BI capabilities
  • Create and maintain documentation
  • Support for Existing & Extended BI Solutions
  • Provide Level 1 & 2 support, escalate Level 3 issues
  • Recreate and investigate issues in lower environments
  • Perform data investigations and issue remediation
  • Develop fixes related to BI and data issues
  • Update documentation and interact with end users for support and knowledge sharing
  • MicroStrategy Software Updates & Upgrades
  • Deploy and configure MSTR Library and Collaboration Server across regions
  • Finalize and test Disaster Recovery (DR) configurations
  • Implement authentication changes (IMS)
  • Handle ad-hoc requests and queries

Qualifications & Skills

  • Bachelor's degree in Computer Science, Information Systems, or a related field (Master’s is a plus)
  • 7+ years of hands-on experience with MicroStrategy development and administration
  • Strong understanding of BI concepts, data modeling, and data warehousing
  • Proficiency in SQL and experience with relational databases (e.g., Oracle, SQL Server)
  • Experience with MicroStrategy Library, Collaboration Server, and DR configurations
  • Familiarity with authentication systems (IMS) and enterprise security models
  • Excellent problem-solving and analytical skills for issue investigation and remediation
  • Strong communication skills for end-user interaction and knowledge transfer
  • Ability to work independently and collaboratively in a fast-paced environment

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