Change Manager

Job Summary

Responsible for shaping and promoting the adoption of organizational change strategies. This includes providing support and resources to help employees adapt to changes more readily. In addition to actively monitor and address any resistance to change among employees within organizations in order to improve the overall outcomes of change initiatives.

• Coaching and training employees in the right skills to adopt new organizational
  
  

changes

• Enable the design, development, delivery and management of key
  
  

communications

• Defining and setting KPIs such as change rejection rate, employee satisfaction,
  
  

time-to-adoption and adoption rate

• Assessing the impact of any change management strategies they put in place
• Identifying and mitigating risks within change approaches
• Supporting the effective communication of change strategies
• Keeping track of industry trends and helping businesses adapt to them
• help businesses stay competitive and relevant in their industry
• Prioritize change requests, assess their impact, and accept or reject changes
• Document change management processes and change plans.
• Work with project managers to ensure smooth operations, continuously monitor
  
  

progress and make necessary adjustments

• Identify, analyze and prepare risk mitigation tactics
  
  

Skills And Qualifications

• A solid understanding of how people go through a change and the change
  
  

process

• Experience with and knowledge of change management principles,
  
  

methodologies and tools

• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Problem solving and root-cause identification skills
• Able to work effectively at all levels of an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and
  
  

challenges

• Familiarity with project management approaches, tools and phases of the project
  
  

lifecycle

• Experience with large-scale organizational change efforts
• Change management certification or designation desired