Account Manager - Infrastructure Solutions

Lenovo


Date: 2 weeks ago
City: Riyadh
Contract type: Full time
We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Lenovo is proud to announce a strategic collaboration with Alat, a subsidiary of the Public Investment Fund (PIF). This partnership includes a significant agreement for over US$2 billion in zero coupon convertible bonds, representing a major milestone in our commitment to growth and innovation.

Our Vision is to become the leading technology partner supporting Saudi Vision 2030, positioning Lenovo as the leading global technology powerhouse in KSA. This new facility underscores our dedication to sustainability and economic development.

Role Overview

We are now seeking an Account Manager to support as an Inside Sales our commercial strategy across the Kingdom’s most influential customers across verticals. You will work together with our Client Managers who are owning the end-to-end customer

relationship. Your role is to support driving strategic growth with your Best-In-Class Account Management for our Key Customers in the region.

What Will You Do

  • Manage day-to-day relationships with existing clients, ensuring their needs are met and issues are resolved promptly
  • Retain and grow the current customer base by providing exceptional service and developing long-term relationships
  • Oversee account renewals, upsells, and cross-sell opportunities to maximize account value
  • Achieve and exceed personal sales targets by identifying and closing incremental business within assigned accounts
  • Proactively reach out to potential and existing customers, initiating sales conversations and guiding prospects through the sales process
  • Identify and research new leads, evaluate their needs, and qualify opportunities for the sales pipeline
  • Address customer inquiries, resolve issues, and coordinate with technical or support teams as needed
  • Maintain regular communication to ensure high levels of customer satisfaction and loyalty

What Should You Have

  • 3+ years in enterprise sales or client management, inside sales or account management in the KSA market
  • Strong communication and relationship-building skills
  • Proficiency in CRM (MS Dynamics) and office tools (Word, Excel, PowerPoint)
  • Excellent problem-solving and organizational abilities
  • Ability to work independently and as part of a team
  • Experience managing complex sales cycles, RFPs, and public-sector procurement standards
  • Excellent communication, negotiation, and relationship-building skills
  • Fluent in English; Arabic is highly desirable

What Do We Offer

  • Medical Insurance
  • Housing Allowance
  • Employee Referral Bonus
  • Children of Lenovo Employees Scholarship Program
  • Internal E-learning Development Platform Available for Employees

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

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