Social Coordinator

We’re hiring a Social Coordinator who is obsessed with the details and lives for structured chaos.

If you’re the person who catches typos before anyone else, runs spreadsheets على التكّة, and knows how to spot a regional trend before it goes mainstream, this one’s for you!

Who You Are

• Detail-Obsessed (عينك لقّيطة): No typo, broken link, misplaced tag, or wrong hashtag slips past you. Ever.
• Organized على التكّة: You live for structure, master spreadsheets, and can juggle multiple platform requests without breaking a sweat.
• Agency-Minded & Proactive: You manage up, think past the basic checklist, and speak up with smart fixes when you spot a workflow blocker.
• Reliable & Resilient: A total safe pair of hands. Internal teams and clients know they can trust you to follow processes to a tee and stay responsive when things move fast.
• Bilingual Communicator: Fully fluent in written and spoken English and Arabic, with the confidence to flag scheduling conflicts, content issues, or client concerns directly.
• Positive Energy: You bring a great vibe to the team, stay updated on regional culture (مشبسصديقتي اقسم بالله), and know what makes local audiences tick.
  
  

What You’ll Do

• Scheduling & Bulletproof QA: Own and manage the master scheduling sheet for up to 5 posts daily across platforms. Run a strict 15-step QA process (checking specs, tags, bit.ly links) and cross-check live posts natively post-publish.
• Client & Internal Liaison: Handle up to 10 email requests a day and lead client calls regarding posting schedules, approvals, and quick-turnaround edits.
• Community Engagement: Chat with followers and influencers in an authentic, human, on-brand tone—knowing exactly when to drop a full reply versus a quick emoji.
• Content Input & Copywriting: Help craft social captions, brainstorm fresh content formats, and develop your copy voice alongside our creative leads.
• Social Listening & Reporting: Track daily comments and sentiment, flag potential risks or viral trends early, and support weekly performance reports.
• Tool Mastery & Paid Support: Confidently navigate Canva, Google Sheets, Later, Bitly, and Sprinklr. Plus, gather links and write captions for paid social assets slated for boosting.
  
  

What You’ll Bring

• 1–2 Years’ Experience: Background in client- or customer-facing roles (social media agency, customer service, or client management experience is a huge plus).
• Process-Driven Mindset: Proven ability to follow tight QA steps, escalation workflows, and structured naming conventions.
• Tech-Savvy: Solid experience with scheduling platforms, social tools (Sprinklr is a big bonus), and Google Sheets/Excel.
• Social Platform Native: Deep familiarity with Meta, Instagram, TikTok, X, YouTube, and LinkedIn.
• Confident & Independent: Strong problem-solving skills, great communication, and a proactive attitude toward keeping projects moving.
  
  

Why join us?

Because you'll help bring some of the region's most exciting social-first creative work to life.

At Tactical, we create work that's culturally relevant, strategically smart, and genuinely entertaining. You'll collaborate with talented people, work with ambitious brands, and play a key role in turning great ideas into great work.

If that sounds like your kind of challenge, we'd love to hear from you!