Sales Optician
Fakeeh Care Group
Date: 2 weeks ago
City: Mecca
Contract type: Full time
Description
Skills and Abilities:
2–5 years in optical retail Education: Diploma / Bachelor in Optics or related field
Language: Excellent command of oral and written English and Arabic.
Licenses / Certifications: SCFHS
- Identify customer needs and recommend suitable products (frames, lenses, CL, sunglasses).
- Drive conversion, upselling, Cross-selling and promotions execution.
- Achieving his individual sales targets and supporting store performance
- Deliver a professional end-to-end customer journey.
- Handle customer inquiries and complaints effectively.
- Build customer loyalty and long-term relationships.
- Read and interpret prescriptions accurately.
- Perform contact lenses fitting as per standards.
- Ensure correct dispensing and product selection.
- Process transactions accurately through POS system.
- Handle insurance approvals and invoicing (Wassel / NPHIES).
- Ensure full compliance with policies (no manual errors).
- Maintain stock accuracy and product safety.
- Report shortages, damages, and discrepancies.
- Maintain strong product knowledge across categories.
- Verify prescription, lens specs, and frame alignment.
- Ensure no defects and full match with customer order.
- Deliver zero-error orders and resolve issues before handover.
- Work with team to achieve store targets.
- Support colleagues and share product knowledge.
- Contribute to a positive team environment.
- Follow company policies and procedures.
- Ensure ethical handling of customers and insurance.
- Maintain professional behavior aligned with brand standards.
Skills and Abilities:
- Strong sales and customer service skills - Good understanding of insurance & POS systems - Ability to read prescriptions and ensure dispensing accuracy - Strong attention to detail and quality control mindset - Good communication and interpersonal skills - Ability to work under pressure and achieve targets - Team player with accountability and positive attitude - Basic knowledge of inventory handling and stock control
2–5 years in optical retail Education: Diploma / Bachelor in Optics or related field
Language: Excellent command of oral and written English and Arabic.
Licenses / Certifications: SCFHS
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Maintenance Site Manager
Siemens,
Mecca
1 day ago
An exciting opportunity is available to join one of Saudi Arabia's most significant and technically challenging rail infrastructure projects: the Makkah–Madinah High-Speed Railway (Haramain High-Speed Railway).Siemens is responsible for the maintenance of the railway's signalling systems across approximately 450 km of high-speed railway infrastructure, operating within a demanding environmental and operational setting.We are seeking a highly motivated and experienced Maintenance...
Food & Beverage Attendant (TOURISM & HOSPITALITY DIPLOMA)
Hilton,
Mecca
1 week ago
Job DescriptionYour Journey with Hilton Starts HereHilton Makkah – Jabal Omar Hotels is offering a 24-month Diploma in Tourism and Hospitality, in collaboration with Makkah Private College and HRDF.The program combines academic learning with practical hospitality training, giving participants the skills and experience needed to start a career in the Food & Beverage Department.Throughout the program, participants will receive a...
Assistant Chief Engineer
Hilton,
Mecca
2 weeks ago
Job DescriptionExceptional Hospitality Starts with YouPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Chief Engineer, you’re not just overseeing physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay...