RETAIL DIRECTOR (KSA, KUWAIT & Bahrain)

Position

Key Mission of the Retail Director is to lead the KSA, Kuwait and Bahrain retail operations and to develop the FENDI business into the related markets proactively contributing in the step change of the retail culture, boosting the Top Store approach within the network

Job responsibilities

• Develop and implement commercial action plans to grow the business
• Manage boutiques operations, staff, merchandise and customer service
• Monitor sales performance versus the budgets/targets and take necessary actions accordingly
• Communicate vision, strategy and clear direction to retail staff
• Structure the organization of retail activities and allocate responsibilities
• Ensure adequate staffing through recruitment, rotation, mobility, training and development
• Work closely with the Training and VM Departments to ensure proper training to sales staff and appropriate display
• Propose layout adjustments as needed to ensure commercial efficiency
• Manage existing store network projects: expansion, renovation, relocation, closure etc.
• Participate in lease negotiations with landlords
• Work closely with the communication/events department to execute local events
• Propose and effectively implement local marketing, customer relations/VIP strategies to promote the Brand’s image

Profile

• 7-10 years experience in Fashion/Luxury Sales
• 5-7 years experience in a multi-location management of a retail luxury business
• GCC Countries knowledge and previous retail experience
• Bachelor’s or Master’s Degree
• Manages his/ her image standards on a high level.
• Strong selling and communication skills are necessary
• Excellent relationships skills, self-reliant, friendly and patient.
• Leadership, confidence, organization, professionalism
• Strong customer orientation skills.
• Administration and financial skills
• Goal oriented approach, multitasking
• Computer skills and Retail management system knowledge
• Strong knowledge and/or interest for fashion/luxury industry
• Fluent English; French and/or Italian are a plus

FENDI
MAISON

The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique – a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity