VP/Executive Director – Operations

About Adeera Hospitality

Adeera Hospitality, a PIF company, is set to become Saudi Arabia’s national hospitality champion. Headquartered in Riyadh, Adeera is building a portfolio of distinctive local hotel brands rooted in authentic Saudi hospitality. By combining local insight with global expertise, Adeera aims to deliver memorable guest experiences and unlock the Kingdom’s tourism potential.

About The Role

Adeera Hospitality is looking for a highly strategic and results-driven VP/Executive Director – Operations to lead the successful launch and operational performance of a portfolio of Adeera hotels. This role plays a critical part in ensuring the delivery of seamless hotel openings while driving excellence across Rooms, F&B, Engineering, Wellness, and Guest Services. The Executive Director will foster a culture of innovation, service, and alignment with Adeera’s vision and the philosophy of Saudi hospitality.

Key Responsibilities

• Pre-Opening Leadership
• Lead the planning, coordination, and execution of all pre-opening activities for new hotel properties
• Oversee recruitment, training, SOP development, and systems implementation across each site
• Ensure timely and successful openings in coordination with project, design, and brand teams
• Operational Strategy
• Execute operational strategies aligned with Adeera's mission and business objectives
• Standardize SOPs, policies, and systems to ensure operational excellence across all hotels
• Guide and monitor hotel GMs for consistent service delivery and performance
• Guest Experience Management
• Champion service excellence across all guest touchpoints
• Implement systems to track guest feedback and drive enhancements to exceed expectations
• Financial Oversight
• Support budgeting, forecasting, and cost-control practices across the hotel portfolio
• Drive revenue optimization in collaboration with GMs and Sales & Revenue teams
• Lead effective procurement strategies to ensure cost efficiency and quality
• Team Leadership & Culture
• Mentor and support leadership teams across properties, building a high-performing culture
• Promote continuous improvement, collaboration, and organizational alignment
• Compliance & Quality Control
• Ensure adherence to Saudi regulations, safety standards, and brand compliance
• Lead regular audits and implement quality assurance programs across hotels
• Stakeholder Coordination
• Liaise with internal departments such as Branding, Marketing, Finance, and HR
• Maintain smooth communication and coordination with external partners and vendors
• Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s preferred)
• 15+ years of progressive experience in hotel operations, including pre-opening leadership
• Strong knowledge of the Saudi market and hospitality standards
• Proven experience managing multi-property hotel portfolios
• Excellent communication, leadership, and stakeholder management skills
• Financial acumen and experience in budgeting and revenue strategies
• Flexibility to travel extensively across Adeera’s property network