Transformation Consultant

Why join us?

DWF are seeking a Legal Operations Transformation Consultant to join their Legal Ops & Tech Consultancy Team. The candidate would ideally be based in either of our Saudi Arabia, Dubai or Qatar offices and will be regularly required to attend client premises around the Middle East Region for workshops and project meetings in person.

Responsibilities

This role will be working within a team that provides legal operations and legal tech consultancy services to DWF's clients, with the key responsibility being the provision of consultancy advice directly to clients and project management of such consultancy projects. The team support clients in delivering their operational transformation projects, mapping existing workflows, identifying process improvements and the technology tools that will be best suited to their use cases and project managing the implementation of such changes. This role will be a key contributor to and leading the project team on the ground with our Middle East clients.

• Working directly with clients to support the provision of legal consultancy advice and to design and implement transformation solutions;
• Conducting and documenting process mapping exercises, both to confirm the current state of a client's legal operations and to suggest improvements;
• Conducting needs analysis and suggesting solutions to client problems and advising on questions of functionality and capability of common legal tech tools;
• Designing implementation plans and advising clients on how best to manage operational and technology change within their organisation;
• Project managing consultancy advice support provided by colleagues as subject matter experts including legal technologists, lawyers, consultants and other stakeholders;
• Project managing the implementation of operational and technology change projects on behalf of clients;
• Assisting with the creation and provision of training guides and procedures for users to use legal tech tools within an operational delivery context; and
• Actively promoting the provision of legal operations and technology consultancy services to clients through demonstrations and the creation of promotional materials and case studies.
  
  

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation

What will help you succeed in this role?

The ideal candidate will be comfortable conducting client-facing workshops, talking through operational workflows and process mapping, needs analysis and design options with clients as well as colleagues. Familiarity with mapping tools such as Visio or use of Miro boards and other collaborative tools is an advantage given the importance of process mapping in initial project scoping. An ability to use different workshop techniques with key stakeholders at different stages of a project is a valuable skill for this role.

We Are Looking For An Individual With a Strong Work Ethic, Who Enjoys Problem Solving And The Discipline Of Applying Lean Six Sigma And Agile Methodologies To Operational Transformation, Is Comfortable Working At a Fast Pace And Has An Ability To Work With a Broad Range Of Stakeholders On a Day-to-day Basis. The Ideal Candidate Will Have

• Experience working within the legal services market and knowledge of the provision of legal services either within a law firm environment or within an in-house capacity
• Good understanding of legal tech tools such as contract lifecycle management, document automation, expert logic systems and machine learning/AI
• Experience in project management techniques and process mapping
• Effective personal organizational and time management skills and the ability to juggle multiple demands and priorities workloads across a range of ongoing projects
• The ability to work under pressure, to tight timescales with a sense of urgency
• Excellent communication skills with a professional approach to clients
  
  

Must be fluent in Arabic and English.

What we offer

In return we offer a positive, friendly and supportive approach to working with others. At our core, is a belief that an inclusive, supportive working environment allows people to more easily be themselves, develop much more quickly and be happier at work.

We want you to feel valued and rewarded.

At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team feels truly valued. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to tailor a package that aligns with your individual needs and those of your family.

To formally express your interest and submit your application, kindly use the link provided below.

About Us

DWF's consultancy advice can cover a wide variety of the different legal operational styles and areas of workload, so a background knowledge of a variety of legal operational areas is important with a particular focus on Contract Lifecycle Management. DWF's consultancy is also technology independent and familiarity with common technologies such as ICERTIS, Sirion Labs, Ironclad and others is preferable. Whichever technology tools this individual may have used previously, a continuing motivation to find and explore new use cases and desire to continue building their knowledge of new technologies will be a requirement.