Telecaller (Software Sales Outreach)

Elitbuzz is one of the leading marketing and technology services provider across whole GCC region. We are based in JLT, Dubai. With our extensive partnership range in the industry, Elitbuzz assists both SMB and enterprise organizations by supplying experienced strategies, technology consultants, infrastructure experts, and project delivery. Our integrated business solution offerings include SMS /Email Marketing, CRM/ ERP Consulting, Point Of Sales Solution, IT Development, Cloud Computing, Project Management & Online Marketing. At Elitbuzz, we excel in crafting and designing the best of m-marketing campaigns for enterprises and large business conglomerates who wish to bring them credibility, productivity & stability. Our Partnership – Zoho Corp., GoFrugal, Etisalat, Du & Google. Eltibuzz has extensive experience in the Zoho CRM consulting business that goes with complex successful projects across the region. This is due to our innovative technology that allows success, increase ROI in user productivity gains and dynamic transformation of your business (future proof, mobile, social with unprecedented customization capabilities). Whether building connectors to legacy business data or implementing portal solutions to easily connect to your customers and business partners, Elitbuzz is committed to helping you meet your challenges head-on.

The Role

Job Summary

We are seeking a bilingual (English & Arabic) Telecaller to engage in outbound calls for software solutions outreach, including ERP, SaaS platforms (Odoo, Zoho etc.), and custom mobile/web apps. The candidate should possess basic knowledge of these solutions to confidently initiate conversations and qualify leads for presales & technical demos.

You Will Be Responsible For

• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• New business generation by meeting potential clients to understand needs and providing relevant solutions.
• Managing the sales process to close new business opportunities.
• Building strong relationships with the existing portfolio of clients.
• Meeting and exceeding weekly and monthly activity and revenue targets.
• Cold call and follow up with potential clients to generate qualified leads.
• Build rapport with C-level executives (IT Managers, Directors, Business Owners).
• Explain software solutions at a high level to warm up prospects.
• Schedule product demos for the presales team.
• Maintain accurate call records and lead status.
• Collaborate with other teams to optimize outreach efforts.
  
  

Ideal Profile

• You have at least 1-2 year experience within a B2B Sales / Account Executive or Telesales role, ideally within the IT Services and Software / SaaS industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You are a strong team player who can manage multiple stakeholders
• Bilingual: Fluent in English & Arabic (verbal & written).
• Basic understanding of ERP, SaaS, and business software solutions.
• Excellent communication, professionalism, and patience in cold calling.
• Sales-driven, goal-oriented, and collaborative attitude.
• Must be based in Riyadh with a valid visa allowing full-time onsite work.
  
  

What's on Offer?

• Work alongside & learn from best in class talent
• Opportunity within a company with a solid track record of performance
• Fantastic work culture