Station Manager

JD.COM


Date: 2 weeks ago
City: Riyadh
Contract type: Full time
About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

Our International Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

Learn more about us: https://corporate.jd.com/

We are currently hiring for a Station Manager to join JD Logistics Saudi. This role is responsible for the overall management of service outlets, including daily operations, team building, and market expansion. This position ensures the efficient achievement of business targets and promotes the localization of the JoyExpress brand in Saudi Arabia, covering last mile delivery, customer relationship management, and revenue growth.

Key Responsibilities

  • Business Management: Develop annual plans and budgets, monitor KPIs (e.g., on-time delivery rates for same-day/next-day services), and align operations with company standards.
  • Team Leadership: Manage local teams (couriers, drivers, CS), focusing on training, performance evaluation, and talent development to enhance "Saudization".
  • Risk Control: Ensure compliance, address emergencies (e.g., safety incidents), and foster relationships with local communities and government entities (e.g., Saudi Transport and Logistics Services Ministry)
  • Effective staff/employees' management
  • Ability to forecast regarding volume and resourcing need
  • On-time reporting and updating the reports and staff attendance
  • Oversee day-to-day logistics operations at the station, including inbound and outbound shipments, last-mile delivery, and returns.
  • Manage, train, and supervise station staff including supervisors, drivers, and couriers.
  • Cross-functional collaboration (HR, Finance, Fleet, Customer Service) for smooth station operations.

Qualifications

  • Education: Bachelor’s degree or above, preferably in logistics or management.
  • Experience: 2+ years in operations management, with experience leading teams of 10+ people; background in cross-border e-commerce or the Middle East market is advantageous.
  • Language: Proficiency in English and Arabic.
  • Values: Alignment with JD's core principles: "Customer First, Innovation, Persistence"

What We Offer

  • The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
  • A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence.
  • A competitive salary and benefits package, including health insurance, pension, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

【Our Global Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

【International Logistics】

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.

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