Sr. Key Account Executive

Description: Location: Saudi Arabia - Riyadh Job Type: Full-time Hashtag: #LI-NA1 x
About Us: For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission
As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients
Description:
We are looking for a talented Key Account Executive. to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together
If you want to be part of a team that cares about impact, this is the place for you
Key Responsibilities:

• Recommend & implement improvements to departmental policy and direct the implementation of procedures and controls covering all areas of Commercial activity so that all relevant procedural/legislative

• Requirements are fulfilled while delivering a quality, cost- effective service to customers.

• Supervise the day-to-day operations of Commercial section to ensure that work processes are implemented as designed and comply with established policies and procedures.

• Achieving Territory objectives for all Strategic (Promoted & Non-promoted Items)

• Prepare annual business plans for each of accounts under his scope.

• The annual plan should cover each strategic product and should meet the related qualitative standards, e.g., resources, Push & Pull strategies, key influencers strategies, KA satisfaction map…. etc.

• The annual plan should clearly define the milestones and timelines to evaluate/align the progress.

• Separate plans per product/account should be carefully crafted and shared for the business portfolio.

• Communicate the plans with all related parties including Area Managers, Product managers, Field force supervisors.

• Prepare and provide monthly & quarterly financial elements forecast as per the annual plans per account.

• Prepare, share & execute a monthly coverage plan per each account in the area under his responsibility.

• Provide an up-to-date availability, Stock and consumption level reports for Strategic (promoted &non- promoted) items within the plan scope on monthly basis.

• The data reports should be informative with clear indications about items performance versus plan, versus competition and versus historical years data.

• Conduct review meetings with stakeholders based on the milestones and timelines mentioned in the annual plan to update and recommend the corrective measures to be taken if needed.

• Conduct the pre-planned visits/meetings with accounts in the area under his responsibility.

• Provide an up-to-date monthly progress report for the new items’ performance versus their plans to all stakeholders with clear recommendations if needed.

• Provide market intelligence report on monthly basis regarding new competitive items, competition strategies, key accounts’ changes …. etc. the quality of the report well be scaled as per the qualitative elements (marketplace key issues, trends, and competitive positioning of Key competitors)

• Establishing and maintaining positive relationships with KEY accounts aimed at long term sustainable business.

• Facilitate and finalize the annual commercial contracts with related internal & external parties.

• Operating within the agreed S&M expenses per account.

• Perform other duties as assigned.

• Respect Company values, code of ethics and standards.

• Respect Personal data protection and confidentiality standards.

• Identify marketplace trends and communicates them to the sales team, to capitalize on sales opportunities.

• Prepare and utilize sales tools and product knowledge, to maximize effective customer presentations to identify and meet customer needs.

• Collaborate with Sales, Marketing, Customer Service and Finance to provide a market-leading service level to customers.

• Develop current and new account relationships to increase sales in assigned territory and develop new business opportunities.

• Launch new products and programs to achieve business objectives.

• Consult with new and existing customers to address their product needs and explore marketplace conditions.

• Generate and expand support for the product portfolio through selling techniques to continuously identify and resolve problems with the accounts while ensuring a long-term relationship.

• Conduct research and build a strong customer base to find new business opportunities and support sales objectives.

• Monitor industry conditions for changes that impact business while working with customer operations to ensure accurate and efficient order processing.

• Manages and assists in the resolution of customer issues, to ensure that issues are resolved in a timely and efficient manner.

• Inventory Management & allocation inhouse and among different customers & distributors.

• Managing all customer types (Hospitals, Polyclinics, Chains, Sub-agents etc.)

• Managing Bonus, Discounts, Stock Aging & Minimising expiry returns.

• Organise and direct the activities to ensure that all work within the area under responsibility is carried out in an efficient and a compliant manner.

• Contribute to the identification of opportunities for continuous people development and talent retention as well as improvement of systems and procedures considering best practices.

• Prepare commercial reports timely and accurately to meet company and department requirements, policies, and standards.

• Complies with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.

Qualifications: We are looking for candidates whose experience and skills align closely with the qualifications outlined below:

• Bachelor's degree in a medical field (Pharmacy or equivalent.)

• Experience within Saudi Arabia

• A minimum of 2-3 years in Sales in the Pharmaceutical Industry as a key account executive within the assigned geographical area of responsibility is preferred.

• Ability to manage a diversified portfolio and navigate business complexities.

• Proven track record of achievements with a demonstrated ability to consistently meet and exceed sales budgets.

• Preferred prior experience with major pharmacy chains across the Kingdom,

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, etc.)

Learn more about Hikma in KSA hikma-ksa-factsheet-aug-2025-en.pdf
Location: Riyadh, SA, 11564