Sr. Clinical Support Specialist- Central Region

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

The Stryker Senior Clinical Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best in class specialist support with procedural excellence.

What You Will Do

• Managing complex projects and cases end-to-end. Providing expert level solution.
• Guiding clinical innovation across teams. Anticipates challenges and proactively addresses them.
• Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.
• Attend cases and service existing and new customer base within the theatre and clinical environment
• Working closely with other team members within the defined region, and the Regional Manager, to ensure customer service levels are best in class.
• Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad customer group.
• Behaves with integrity, delivers on commitments within required timescales.
• Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
  
  

What You Need

Required:

• Minimum of 4 years’ experience
• Experience in Orthopaedics
• University degree or an extensive amount of practical knowledge gained through experience.
• English and Arabic full professional proficiency
• Critical thinking, strategic thinking
• High level communicator
• Professional, disciplined, focused and organized.
  
  

Preferred:

• Certified Theatre Practitioner or ODA, professional training in a medical environment
  
  

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.