Specialist, Infrastructure (System Admin.)

Role Summary: The Specialist, Infrastructure (System Admin.) is responsible for providing efficient administrative assistance to the IT team to ensure smooth operations within the department, managing daily office operations, and supporting IT-specific administrative functions.

Job Duties & Responsibilities:

• Design, deploy, and maintain server infrastructure in accordance with the company's needs.
• Monitor and optimize server performance to ensure high availability and reliability.
• Conduct regular system audits to identify and address vulnerabilities.
• Install, configure, and troubleshoot server hardware and software components.
• Implement and manage virtualization technologies for efficient resource utilization.
• Implement security measures to safeguard server infrastructure.
• Adherence to industry standards and regulatory requirements.
• Conduct regular security assessments and apply necessary updates and patches.
• Develop and maintain backup and recovery procedures to safeguard critical data.
• Examine and validate backup and recovery processes to ensure business continuity.
• Collaborate with cross-functional teams to provide effective IT solutions by understanding business needs.
• Provide technical support to address server-related issues and incidents.
• Knowledge of M365 applications and services.
• Available on-call to address emergencies and accessible 24/7 availability.
• Provide regular reports on server performance, capacity, and security
• Provide and maintain detailed documentation for server configurations, procedures, and best practices.

Education & Experience:

• Bachelor’s degree in computer science, Computer Engineering, Network Engineering or equivalent.
• A minimum of 5 years’ experience as a System Administrator or a related field.

Skills:

• L1 and L2 technical support for Network Printers, MS Teams, Outlook, and Exchange.
• Familiarity with Microsoft Identity technologies including Active Directory Group Policies.
• Experience with Azure Active Directory and 0365 integration.
• Working knowledge of Azure Active Directory and AD migration projects.
• Strong knowledge in administering Active Directory (AD) and GPOs.
• Strong knowledge of DNS, DHCP, WINS, and DFS in the Windows 2012 and Windows 2016 landscapes.
• Manage Activity Directory and DNS, File Sharing, Azure AD, and Exchange Admin Center.
• Ability to install, configure, and manage windows server 201212016.'2019.
• Manage data backup and recovery.
• Manage Symantec endpoint Protection and McAfee Endpoint Security.
• Virtualization - vSphere VMware, vCenter, ESXI, and Hyper V.
• Confidentiality and Organizational skills.