Server/Waiter/Waitress

Radisson Hotel Group


Date: 1 week ago
City: Jeddah
Contract type: Full time
Job Summary:

As a waiter/waitress, you will be responsible for providing excellent customer service to our guests. You will take orders, serve food and beverages, and ensure a pleasant dining experience. This role requires strong communication skills, attention to detail, and a friendly demeanor.

Key Responsibilities:


  • Greet customers warmly and present menus.
  • Take accurate food and beverage orders and relay them to the kitchen staff.
  • Serve food and drinks promptly and ensure guests’ needs are met.
  • Check on guests periodically to ensure satisfaction and address any concerns.
  • Process payments and handle cash or credit transactions.
  • Maintain cleanliness and organization of the dining area and service stations.
  • Collaborate with kitchen staff and other waitstaff to ensure smooth service.
  • Upsell food and beverage items to enhance customer experience and increase sales.
  • Adhere to health and safety regulations.
  • Assist with setting up and clearing tables before and after service.
  • Participate in team meetings and training sessions as required.


Qualifications:


  • High school diploma or equivalent; additional education or training in hospitality is a plus.
  • Previous experience in a similar role.
  • Excellent English language, Arabic language is preferred as well.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Strong attention to detail and a customer-focused mindset.
  • Basic math skills for processing payments.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of food safety standards and health regulations.


Skills:


  • Customer Service: Strong ability to engage with guests, resolve complaints, and ensure a positive dining experience.
  • Multitasking: Ability to handle multiple tables and prioritize tasks effectively.
  • Teamwork: Collaborate with other staff members to deliver high-quality service.
  • Adaptability: Flexibility to handle changing situations and diverse clientele.
  • Sales Skills: Ability to promote menu items and increase sales through effective upselling techniques.


Skills

Fine Dining Experience

POS Systems

Cleanliness

Fluent in English

Food Safety

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