Senior Sales

Senior Sales Associate – Jeddah

Majid Al Futtaim Lifestyle | Operations

BUSINESS INTRODUCTION

Majid Al Futtaim is the leading shopping mall, retail, communities, and entertainment pioneer across the Middle East, North Africa, and Central Asia. With over 43,000 team members, $11 billion in annual revenue, and operations in 18 countries, our portfolio includes iconic brands such as Mall of the Emirates, Carrefour, LEGO, AllSaints, Crate & Barrel, and Vox Cinemas. At Majid Al Futtaim, we believe in creating great moments for everyone, every day.

ROLE PROFILE

As a Senior Sales Associate in our premium furniture store in Jeddah, you will be a key ambassador of customer excellence and product expertise. You’ll play a crucial role in delivering a world-class shopping experience, understanding customer needs in detail, and guiding them through their home furnishing journey with professionalism and care.

KEY RESPONSIBILITIES

• Deliver exceptional customer service by understanding individual customer needs and providing tailored solutions
• Support and mentor junior team members, helping them improve their product knowledge and selling techniques
• Use deep product knowledge to drive sales, upsell, and cross-sell across the furniture range
• Achieve and exceed sales targets while maintaining high service standards
• Maintain visual merchandising and stock levels in line with store standards
• Handle customer concerns professionally and escalate to management when needed
• Assist in maintaining store cleanliness, organization, and compliance with operational standards
• Stay informed on latest trends in home and furniture to better support customer decisions

REQUIREMENTS

• High school diploma or higher; additional retail or sales training is a plus
• Minimum 2-4 years of experience in retail sales, preferably in furniture, home, or lifestyle brands
• Strong interpersonal and communication skills
• Passion for home styling and customer service
• Fluent in English; Arabic is a plus

WHAT WE OFFER

• A collaborative and vibrant work environment with a respected regional brand
• Monthly commissions based on performance
• Annual tickets and access to continuous learning and development programs
• Opportunities to grow within the Majid Al Futtaim Lifestyle family