Senior Manager - FM Governance (Policies & Procedures)

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Job Description

Are you an expert in governance and policy development with a passion for driving operational excellence? We are seeking a Senior Manager – Facility Management Governance to lead the creation and implementation of a comprehensive governance framework for a high-profile Facilities Operations Managing Agent Project. This role focuses on establishing policies, procedures, and standards to ensure clarity, consistency, compliance, and alignment with industry best practices.

About The Role

As the Senior Manager – FM Governance, you will be responsible for developing and managing a robust governance framework for Facility Management (FM) operations. You will collaborate with the FM department and other stakeholders to ensure all FM activities—whether internal or vendor-led—adhere to established governance standards. This role requires extensive experience in FM governance, policy development, and compliance, with a strong focus on operational workflows and regulatory alignment.

What You'll Be Doing

• Lead the development, review, and regular updates of FM strategies, policies, standard operating procedures (SOPs), and service standards.
• Ensure all governance documents align with the client’s strategic objectives, Saudi Arabian legal and regulatory requirements, industry best practices, and relevant quality standards (e.g., ISO 9001, ISO 41001).
• Establish and maintain a central repository for FM governance documentation, ensuring version control and accessibility for authorized personnel.
• Communicate and facilitate the rollout of new or updated FM policies and procedures across the project and FM teams.
• Monitor compliance with FM policies and procedures and support audit processes to ensure adherence.
• Collaborate with FM teams and other departments to identify areas requiring new or improved governance frameworks.
• Drive continuous improvement by refining FM processes and governance standards to enhance operational efficiency.
  
  
  

What Required Skills You'll Bring

• Bachelor’s degree in Facility Management, Business Administration, Quality Management, Engineering, or a related field (Master’s degree is an advantage).
• Minimum of 10 years of experience in facility management, operations management, or quality management, with at least 5 years focused on developing and implementing policies, procedures, and governance frameworks.
• Strong knowledge of FM best practices, operational workflows, and relevant standards such as ISO 9001 and ISO 41001.
• Proven expertise in technical writing, process mapping, and document management.
• Excellent analytical, organizational, and communication skills.
• Ability to collaborate effectively with diverse stakeholders to establish and embed governance frameworks.
• Experience in managing governance within large-scale, complex operational environments is essential.
  
  
  

What Desired Skills You'll Bring

• Proficiency in Microsoft Office Suite (Excel, Word, etc.) and industry-specific software.
• Familiarity with tools such as Adobe Acrobat and other document management systems.
  
  
  

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