Senior Clinical Support Specialist, Joint Replacement, Western Region
Stryker
Date: 1 day ago
City: Jeddah
Contract type: Full time
The Senior Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimizing customer service. This role within Western Region, Saudi Arabia will focus on supporting our customers to provide a best in class procedural solution.
What You Will Do
Required:
What You Will Do
- Manage complex projects and cases end-to-end, providing expert-level solutions and guiding clinical innovation across teams.
- Prepare for cases in advance, audit theatre stock (implants, disposables, and instruments), manage consignment inventory, and ensure efficient stock utilization and rotation.
- Attend surgical cases and provide service to both existing and new customers in theatre and clinical environments, ensuring the highest level of support and customer care.
- Conduct trials and evaluations of products, deliver in-depth training to healthcare professionals, and organize workshops and training events for a broad customer group.
- Plan, execute, and monitor activities to achieve industry-leading customer service, ensuring all documentation, including case-order-forms, is accurately submitted for invoicing.
- Work closely with team members and the Regional Manager to ensure customer service excellence and provide feedback to the product team for continuous improvement.
- Demonstrate exceptional product knowledge and professionalism, effectively communicating product features, benefits, and clinical applications to customers.
- Collaborate with logistics and sales teams to ensure timely delivery of products, proper stock management, and seamless coordination for customer requirements.
Required:
- Bachelor's degree or equivalent in medical, biomedical or a related field.
- Minimum 4 years of relevant experience in clinical support.
- Proven experience in clinical, theatre work environment.
- Fluency in Arabic and a good command of English.
- Valid KSA driving license.
- Experience in Joint Replacement
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Executive Director - Asset Management – Oceanarium
Parsons Corporation,
Jeddah
1 day ago
In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s...
Android developer
Aricrypta,
Jeddah
5 days ago
Aricrypta is looking for an intelligent, analytical, passionate senior android deveoper to work with our customer onsite in Jeddah, KSA office. The ideal candidate will possess the ability and passion to work closely with both onsite and remote teams and vendors to deliver on time, high quality functionality.
Your primary responsibilities will be to architect, design, document, develop, and unit...
Commercial Project Manager
Siemens,
Jeddah
1 week ago
Job ID
483639
Posted since
10-Nov-2025
Organization
Smart Infrastructure
Field of work
Finance
Company
Siemens Ltd.
Experience level
Mid-level Professional
Job type
Full-time
Work mode
Office/Site only
Employment type
Permanent
Location(s)
Jeddah - Makkah al Mukarramah - Saudi Arabia
Siemens strongly believes in the value of a Digital Portfolio; hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure...