Senior Account Manager, KSA

Sabre Corporation


Date: 2 days ago
City: Riyadh
Contract type: Full time
We're seeking an enthusiastic Account Manager to manage the commercial and operational relationship for Sabre Travel Network in Saudi Arabia-Riyadh. The position requires a customer-centric thought process as well as advanced sales skills.

Responsibilities

  • Under general supervision, responsible for interfacing with customers after sale
  • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner
  • Post-Sale: resolving production scheduling, shipping or invoicing problems; determining validity of warranty claims and scheduling repair resources; changing production and shipping schedules; and recognizing add-on business opportunities
  • Provides account management, service and consulting to existing, new and conversion clients, includes selling products/services/solutions to benefit the customer and increase productivity
  • Establish and manage an effective business relationship with customers/associates via innovative strategies to maximize sales and/or bookings
  • Looking after out of base customers which required high level of mobilization and travel across KSA
  • Product positioning to internal and external customers
  • Establishes positive relationship and results in order to solidify renewal opportunities.
  • Any other duty assigned by the Area/Country Manager

Requirements

  • Bachelor degree required
  • Minimum 3 years related work experience
  • Good understanding of the travel distribution industry and/or IT
  • Experience with GDS
  • Experience in managing business relationships and driving growth with customers
  • Experience creating presentations and conducting webinars
  • Experience with presenting company story and products to a customer and measuring customer success
  • Experience in up-selling products to customers and reaching sales goals
  • Experience with negotiating contracts/pricing
  • Strong time management, multi-tasking, and organizational skills
  • Strong communication skills (written and verbal).
  • Strong interpersonal skills, internal and external, and ability to communicate at all levels.
  • Analytical capability using MS office and Excel in particular
  • Fluency in English, Native Arabic

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