Sales Learning and Development Manager

Purpose of the job:

•Sales Learning & Development Manager to create and deliver sales training programs to leverage sales skills and develop the sales capabilities.

•Partner with senior sales managers to assess training needs and develop programs focused on effective sales competencies

•Work in partnership with HR department to develop the right trainings for the entire sales staff

•Engage in one-to-one reviews with sales team to maximize performance

•Monitors and analyses sales team performance to evaluate effectiveness of training and design follow up or ongoing programs as needed

•Manage the sales training budget through indicators of performance

•Sales L&D Manager will help the businesses by developing, facilitating, and supervising training programs for employees.

•Assess the needs of a business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the sales workforce.

Responsibilities

•Identify and assess the training needs of the organization Sales through job analysis, career paths and consultation with managers and HRBP.

•Develop individualized and group training programs that address specific business needs.

•Develop training manuals that target tangible results.

•Implement effective and purposeful training methods.

•Effectively manage the training budget.

•Evaluate organizational Sales performance to ensure that training is meeting business needs and improving performance.

•Assess employees’ skills, performance and productivity to identify areas of improvement.

•Effectively communicate with team members, trainers and management.

•Create a curriculum to facilitate strategic training based on the organization’s goals.

•Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.

•Manage the technologies and technical personnel required to develop, manage and deliver training.

•Keep abreast of training trends, developments and best practices.

Knowledge and Skills:

Sales L&D Manager apply a variety of soft skills, technical skills and knowledge when assessing stores, products, trends. These skills and qualifications include:

• Excellent communication skills, including speaking, writing and listening

• Strong time management abilities, including planning and prioritizing workloads

• Effective strategic planning, both for the short-term and long-term

• Thorough understanding of merchandising trends and industry best practices

• In-depth knowledge of industry-specific trends and issues

• Exceptional ability to analyze data and draw relevant conclusions

• Creative and innovative thinking

• Experience in preparing and delivering presentations to managers, staff and suppliers

• A proven track record of achieving excellent results with merchandising strategies and promotional activity

Job Requirements:

Educational level:

University, minimum BA degree, Master’s degree preferred.

•Specific diploma/education: Business, Commerce, Human Resources.

•Minimal 2/3 years relevant experience (in sales roles); a proven track record in sales operations

•Excellent written, verbal and interpersonal communication skills.

•Superb track record in developing and executing successful training programs.

•Critical thinker with innovative problem-solving skills.

•Highly computer literate with proficiency in MS Office and related business and communication tools.

•Familiar with traditional and modern training processes.

•Fantastic organizational and time management skills.

•Strategic and creative mindset.

•Meticulous attention to detail

•Languages: - English: speech: fluent, writing: fluent, reading: fluent - Arabic: preferred at minimal proficient level

Job Competencies

•Excellent communication skills, both verbal and written.

•Excellent leadership and decision-making skills.

•Ability to multitask and work efficiently under pressure.

•Strong analytical and problem-solving skills.

•Leadership: decisive, balanced and mature personality.

•Committed team player with the capacity to manage a staff of diverse nationality mix.

•Multi-tasker; can-do and hands-on attitude in getting things done.

•Strong sales competencies: - Standard Operating Sales Procedures - Go to market development

•Commercially astute.

•Strong negotiation skills.

•Well-developed analytical skills.

•Ability to motivate others on a team and help them succeed.

•Organizational skills to manage several depots and a very intercultural team.

•Strong customer service skills