Sales Engineer – Middle East Region

About Us

Wildix is the first 100% secure, easy-to-use, professional web-based UC&C system, recognized as a Niche Player in the Gartner Magic Quadrant for Unified Communications as a Service in 2023.

Founded in 2005 by two Italian brothers, Steve and Dimitri Osler, we are now positioned among the fastest-growing companies in the UCaaS sector. Headquartered in Tallinn, Estonia, we have more than 250 staff members representing over 15 nationalities. Our team works across Europe, the UK, the Americas, and Ukraine, serving more than 135 countries through our partner ecosystem.

Our mission is to facilitate internal and external communication between companies and their customers worldwide, using web browsers and mobile applications, thereby increasing productivity and efficiency.

Who are we looking for

We are looking for a Sales Engineer to join our brand new international Sales Engineer team, which is responsible for providing technical expertise and support to our sales team and prospective clients. This person will play a key role in driving the success of our UCaaS solutions by delivering compelling presentations, designing tailored solutions, and providing exceptional customer service.

Are you up for the challenge?

How You Will Make an Impact

• Engage with potential clients to understand their business needs and technical requirements, providing expert advice on Wildix UCaaS solutions
• Conduct detailed assessments of client infrastructure to recommend appropriate solutions
• Collaborate with the sales team to design customized UCaaS solutions, including network design, integration strategies, and deployment plans
• Develop comprehensive solution architectures and create detailed proposals, diagrams, and presentations for clients
• Maintain expertise in Wildix UCaaS products, features, and capabilities, staying updated on industry trends and providing guidance to internal teams and clients
• Conduct engaging product demonstrations tailored to specific client requirements, addressing technical inquiries and ensuring client understanding
• Support the sales team throughout the sales cycle, from lead qualification to deal closure, addressing technical objections and negotiating technical aspects of contracts
• Provide feedback to the product development team based on client requirements and market trends
• Contribute to the development of sales enablement materials, technical documentation, and training resources

What You Bring to the Team

• Proven experience in a pre-sales or sales engineering or technical consulting role in the UCaaS or telecommunications industry.
• Strong understanding of Unified Communications technologies, including VoIP, video conferencing, messaging, and collaboration tools.
• Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• High proficiency in English, both written and spoken
• Experience in setting up UCaaS solutions like PBXs

Why You'll Love It Here

• A philosophy of trust and a shared vision of excellence
• Training and support to empower your professional growth and success
• Performance management and career opportunities within a global organization
• Flexibility! You’ll have the possibility to work remotely prioritizing your work-life balance.
• The possibility to join the fastest-growing, most talent-driven company in Unified Communications
• Plus, if you're a Mac enthusiast, you'll find that we use Mac systems company-wide.

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

Where you’ll be based

Remote in Saudi Arabia

We are Wildix

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.

Do you want to learn more about Wildix? Apply Now!