Sales & Customer Lifecycle Consultant

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As Sales & Customer Lifecycle Consultant you be responsible for driving repeat sales by actively managing the customer lifecycle and contributing to the overall retention of the subscriber base. This role will focus on client engagement, win-back sales, and supporting the field sales team in maintaining long-term customer relationships.

Key Responsibilities:

• Support the development and execution of sales strategies to achieve business plan targets as outlined by the group
• Collaborate with backend, product, pricing, and strategy teams to align offerings with market demand through consumer promotions and B2B campaigns
• Assist in building and maintaining an effective field sales team by contributing to hiring efforts and supporting team efficiency
• Track and support the achievement of Key Performance Indicators (KPIs) in coordination with the sales and strategy functions
• Monitor and report on sales performance metrics, highlighting trends and opportunities to sales leadership
• Contribute to the setting of monthly and quarterly sales targets in alignment with strategic goals
• Stay informed on product performance, listing trends, and provide feedback for improvement
• Maintain awareness of profitability by aligning personal sales efforts with regional business goals
• Build and maintain strong relationships with existing clients to encourage loyalty and future sales opportunities
• Identify and share insights on new growth opportunities and market expansion possibilities
• Actively coach and support peers within the sales team, fostering a collaborative and performance-driven environment
• Participate in identifying training needs and support the execution of relevant programs in coordination with sales strategy heads
• Contribute to continuous performance improvement efforts by sharing feedback and participating in team development initiatives
• Coordinate with sales operations to ensure efficient workflows and excellent customer experience
• Stay updated on market research, customer trends, and competitor activity through regular field engagement
• Provide input on process improvements and system enhancements to support better sales execution
• Recommend improvements to the company's digital platforms to better serve sales efforts and customer experience
• Participate in client engagement events, market activations, and expos to grow agency and customer networks
• Represent the company at real estate expos and other industry functions as required
• Build rapport with local authorities and regulatory bodies to support smooth field operations
• Conduct regular client and market visits to maintain hands-on knowledge of customer needs and behaviors
• Attend daily sales meetings to stay aligned with team direction and objectives
• Contribute to key initiatives and special projects as assigned by your manager

• Bachelor's degree in business administration, marketing, communications, or relevant field
• Minimum of 2 years of experience in sales management or customer lifecycle engagement, with a proven track record in driving repeat business and client retention
• Demonstrated success as a commercial sales executive, consistently meeting or exceeding sales targets
• Strong understanding of commercial sales channels, customer behavior, and industry dynamics
• Solid grasp of market research methodologies and data analysis techniques to identify trends and inform strategy
• In-depth knowledge of the company's products/services and the broader market landscape
• Familiarity with tech platforms used in sales processes and customer lifecycle management
• Ability to forecast sales performance and pipeline with accuracy and confidence
• Proficiency in analyzing sales and customer data to identify patterns, gaps, and opportunities for improvement
• Excellent communication and interpersonal skills, with the ability to build strong client relationships and collaborate across teams
• Strong analytical mindset and data-driven decision-making capabilities
• Exceptional organizational and time-management skills to manage priorities and meet deadline
• Team-oriented with the ability to contribute to a collaborative sales environment
• Highly adaptable,
• Maintains a high level of integrity and professionalism in all interactions
• Detail-oriented with a structured approach to follow-ups and account management
• Effective listener and communicator with the ability to engage clients, colleagues, and leadership confidentlyAdaptability
• High level of integrity
• Highly organised and detail oriented
• Ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers

• High-performing and fast-paced work environment

• Comprehensive Health Insurance
• Rewards and recognition

• Learning & Development
  
  

Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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