Sales Account Manager

Job Description Sales Account Manager - Talent At

Job Title: Sales Account Manager

Company Overview

Talent At is a Saudi platform specializing in the acquisition and development of executive, professional, and technical talent. We connect highly skilled professionals with forward-thinking organizations to drive growth and innovation. Committed to supporting Vision 2030, Talent At aims to cultivate a thriving workforce and foster economic development. Our goal is to empower both individuals and companies by providing tailored talent solutions.

Role Summary

This is a full-time hybrid role based in Riyadh, with flexibility to work partially from home. The Sales Account Manager will oversee client accounts to ensure satisfaction and long-term partnerships. You will manage existing accounts, identify and generate new leads, and deliver exceptional customer service. The role demands consistent communication with clients to understand their needs, propose tailored solutions, and support their business growth in the KSA market.

Key Responsibilities

• Build, manage, and convert a rolling 20× pipeline across target sectors; drive both new-logo acquisition and upsell/cross-sell within existing accounts.
• Lead the full sales cycle: prospecting, discovery, solutioning, proposal, negotiation, contracting (MSAs/SLAs), and post-sale handover.
• Translate client workforce needs into integrated solutions (search + assessment + Saudization strategy + labor-market insights).
• Secure qualified job orders/requisitions with clear fee structures, exclusivity/retainers, and realistic timelines.
• Run account planning for top clients: org mapping, stakeholder management, whitespace analysis, and quarterly business reviews.
• Collaborate with delivery/consulting teams to ensure timely shortlists, high candidate experience, and measurable outcomes.
• Maintain accurate CRM hygiene: forecasting, stage definitions, notes, and next actions; report weekly performance.
• Represent Talent At in meetings/events; deliver compelling pitches tailored to public/private sector priorities and Vision 2030.
• Monitor market intelligence (compensation, time-to-hire, Saudization trends) and convert insights into proposals.
• Uphold Talent Ats values: integrity, innovation, partnership, excellence, measurable impact.
• Ensure compliance with internal guarantees and service standards (e.g., 180-day replacement warranty and transparent updates).

Requirements

• 2-4 years of B2B sales and account management experience in professional services; recruitment/talent solutions background preferred.
• Proven track record of meeting/exceeding new business and retention/upsell targets; strong negotiation skills.
• Executive-level communication and consultative selling; able to influence HR, CHRO, and business leaders.
• Familiarity with Executive Search, Leadership Assessment, and Saudization/workforce strategy value propositions.
• Strong pipeline discipline and forecasting; advanced use of LinkedIn (Recruiter/Sales Navigator), CRM/ATS.
• Business acumen to build ROI cases using labor-market intelligence and time-to-productivity narratives.
• Excellent English & Arabic writing and presentation skills.
• Bachelors degree in Business/HR or related field.

Nice-to-Have / Preferred

• Experience selling retained search, multi-role frameworks, or talent advisory programs.
• Established network within KSA public sector, giga/mega projects, industrials, healthcare, or technology.
• Prior success introducing assessment & leadership development into existing search accounts.

KPIs / Success Metrics

New Client Acquisition:

• Secure 5 new client accounts per quarter within priority sectors (e.g., consulting, industrial, healthcare, or tech).
• Achieve a conversion rate of at least 25% from qualified leads to signed agreements.

Revenue Growth:

• Deliver a minimum of SAR 250K in gross billings per quarter (or equivalent to assigned quarterly target).
• Maintain a gross margin of 40% on closed assignments.

Pipeline Management:

• Build and maintain a healthy 3× sales pipeline (value of qualified opportunities 3× quarterly revenue target).
• Ensure CRM updates weekly with accurate deal stages, next steps, and expected close dates.

Client Retention & Expansion:

• Achieve 90%+ client satisfaction (measured through feedback surveys or repeat engagement).
• Generate at least one upsell or cross-sell opportunity per quarter from existing accounts.

Delivery Collaboration:

• For every job order won, ensure shortlist submission within agreed timeline (within 10 working days).
• Maintain zero escalations on service quality or communication.

Collection Efficiency (Cash Flow Discipline):

• Ensure 90% of invoices are collected within 45 days of issuance.
• Maintain less than 10% overdue receivables at any given time.

Market Activity & Networking:

• Conduct at least 20 new client outreach activities per week (calls, LinkedIn messages, or meetings).
• Attend or represent Talent At in two industry events or networking activities per month.

Reporting & Accountability:

• Submit weekly performance and pipeline updates to management.
• Present monthly review reports summarizing achievements, challenges, and upcoming opportunities.

Work Conditions

• Location: Riyadh (hybrid), with travel across KSA as needed.
• Reporting to: CHRO.
• Hours: Full-time; flexibility around client meetings/events.
• Compensation: Salary + commission.
• Tools & Support: Brand/marketing assets, case studies, and Talent At service guarantees to enable consultative selling.

Apply via the below link:

https://www.careers-page.com/talent-at/job/8XX38R9V