RR-0203339 - Analyst II IT Operations

Responsibilities

Job Description:

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks
• Assist with infrastructure projects and assignments
• Participate in basic monitoring and routine troubleshooting of infrastructure systems
• Collaborate with team members to address infrastructure challenges and daily operational tasks
• Support the creation and maintenance of infrastructure documentation
• Develop and improve technical skills through on-the-job experience
• Show eagerness to learn and gain expertise in infrastructure services
• Follow established best practices and standards in infrastructure service delivery
  
  

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 1+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology
  
  

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus"
  
  

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