Retail Project Specialist

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Retail Projects Specialist will play an important role in supporting Lucid Motors' overall refinement of organization and achievement of targets. This position requires a good understanding of HQ internal and POS processes, coordinating retail events and activations, data analysis and visualization, project management and cross-functional collaboration. The successful candidate will identify and optimize operational inefficiencies, measures and visualizes processes and results as well as supports commitment based Lucid internal working structures in general.

• Cooperate closely with Head of Retail ME providing direction, reporting, alignment, event execution, refinement of process landscape and selected projects.
• Support Sales Managers as “task force reinforcement” as well as process refinement and modeling
• Lead the planning and execution of Retail Events & Activations
• Full ownership of Retail Internal Fleet
• Have prior focus on aligning the organization across multiple functions and business teams, helping to translate high-level strategy into clear goals, remove roadblocks mitigate risk and visualize status of open tasks, running projects & taken decisions.
• Tracking customer satisfaction levels on all elements of the customer journey and build action plans on how to keep improving. Propose improvement measures.
• Steer and manage regular Sales internal meeting structure (invitation, location, agendas, minutes). Capture tasks and decisions. Ensure finalization of tasks, ensure target measurement & inform / align organization regarding decisions taken.
• Manage and drive concurrent projects with cross-functional partners (e.g. acquisition project & “bug fixing” for Retail Studios)
• Ensure weekly collection and reporting of “activity taken / results achieved” to be integrated to revolving “Sales KPI reporting” generated by Sales Operations
• Analyze data and draw insights which form the foundation of tactical / strategical discussions and decisions
• Identify areas of process weaknesses within sales process and procedure landscape and take the lead in cross-functional improvement initiatives.
  
  

Requirements

• Bachelor' degree in business administration, operations management, or a related field. MBA preferred
• 5 years of job experience in automotive business eg. in retail, sales operations, project management and/or consulting
• Extensive proficiency with Salesforce
• Strong analytical and problem-solving skills with the ability to interpret and visualize complex data and provide actionable insights.
• Good communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Proficient in using Excel, MS Office (esp. power point), Smartsheet, Confluence
• Demonstrated ability to steer and influence cross-functional teams.
• Proactive self-starter, goal-oriented, hands-on and team player who is able execute at a high level in fast-changing
  
  

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