Project & Workflow Consultant (Riyadh)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As a Project and Workflow Consultant within the Service & Lab Consulting function, you will serve as the subject matter expert (SME) for Core Lab Clinical Chemistry, focusing on automation and workflow solutions across pre-analytics, analytics, post-analytics, and IT.

In this role, you will be an integral member of the service team, providing support to key accounts throughout crucial phases of the customer journey, including pre-buying, implementation, and transformation/optimization. Leveraging your in-depth understanding of the laboratory environment, you will adeptly translate customer objectives into sustainable testing solutions. Your goal will be to drive significant value by improving patient outcomes and enhancing efficiencies.

Your Responsibilities

• Develop and recommend optimized laboratory systems and processes for major customer sites
• Generate recommendations and deliver insights to customers by providing sustainable testing solutions that drive value (improved efficiencies, better patient outcomes)
• Collaborate with regional teams to craft compelling RFP responses that strategically position Roche for success
• Conduct workflow and system demonstrations/presentations for key accounts
• Simulate and quantify the financial impact of workflow improvements to demonstrate overall value and total cost of ownership to customers
• Perform simulation exercises to validate Turnaround Time (TAT) targets using proprietary and commercial analytical tools
• Conduct post-implementation analysis to assess the impact of system installations on customer operations
• Leverage LEAN methodology to identify and collaborate with customers on continuous improvement opportunities, ensuring continued positive customer engagement and driving efficiencies throughout the contract lifecycle
• Continuously seek and develop opportunities/leads for further customer engagement, with a focus on areas beyond traditional workflow settings, such as general lab and in-hospital environments
  
  
  

Who You Are

• You hold a University Degree in Bio Medical Engineering, Electrical/Mechanical Engineering, or Medical Technology will be preferable
• A minimum of 5 years of work experience in a clinical chemistry laboratory or related experience is required. Having laboratory Management, and LEAN Six Sigma process optimization experience within a healthcare setting is considered a plus
• You are analytical, data and process minded
• Your proactive and able to work autonomy or in a team
• You have advanced communication, presentation, executive presence, and interpersonal skills
• You built high-level of proficiency with Excel, PowerPoint or Google equivalents
• You are fluent in English spoken and written. Speaking and writing in Arabic is considered a plus
  
  

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.