Professional Services Associate - Graduate Program

About The S3 Academy Program

As a company committed to developing our future workforce, we created a program that enables our University Graduate Hires to fast track their careers through classroom and on-the-job training and clear benchmarks

At the start of the program we will fly you to the United States to take part in our robust 90-day training program based in Raleigh Durham NC from February 2026 until April 2026. USA facilities designed for entry-level talent. During this training, Academy Participants gain the foundational knowledge needed to have a basic understanding of the Storage Industry, NetApp, and products and solutions. Additionally, they effectively develop transferable soft skills that will allow them to excel within the organization and in their long-term careers

You will experience an exciting 3 months with Graduate peers from all over the world. Afterwards you will return to Saudi Arabia to start the on the job portion of your training.

Job Summary

In this entry level role, you will help to develop and deliver technology solutions through consulting project activities and will accomplish project management activities including interaction with the company, client managers and cost/schedule monitoring

You will create deep customer satisfaction and product adoption and use this as a springboard to find opportunities to grow business and ensure to upsell the value of your portfolio with the help of the Sales team

You also may participate in sales and proposal presentations in addition to complete ongoing team account activities.

Essential Functions

• Assist in completing post-sales hardware and software installations that have moderate complexity
• Coordinate with customers, Sales teams, and other PS staff in the performance of daily tasks
• Review and prepare for upcoming job task assignments
• Provide documentation on tasks performed
• Follow appropriate escalation guidelines with supervision, as required, during customer engagements
  
  

Education

• Must have graduated within the past 24 months or will graduate by February 2026 with a Bachelor or Master degree (or equivalent experience) in IT or Engineering related Studies. Other degrees will be considered.
• You are Saudi Arabia national
• You are fluent in English & Arabic (C1-C2 level)
• Good interpersonal, negotiation and organizational skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.
• Knowledge of IP Networks
  
  

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.