Product Success Specialist

Bayut KSA - بيوت السعودية


Date: 2 weeks ago
City: Riyadh
Contract type: Full time

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Product Success Specialist, you will be responsible for coordinating, deploying and managing tech products launched by the company for the clients. You will be responsible for project management, stakeholder management, analysis and reporting for the assigned tech products.

In this role, you will:

  • Work with tech teams on scoping & deployment of different products;
  • Ideate and innovate with regard to new and existing products;
  • Create product deployment trackers and coordinate with all stakeholders for task completion;
  • Take end-to-end ownership of the product to make it a success;
  • Create reports on the deployment and adoption of the assigned products;
  • Work with the field teams to seek clients to test, deploy and manage services;
  • Get product change requirements from the clients and other stakeholders;
  • Assist in training the clients on the assigned product;
  • Work with the marketing department to launch product uptake campaigns;
  • Share marketing campaign results with the stakeholders regarding the products;
  • Handle client complaints and get resolutions from the tech or operations teams


Requirements


  • Bachelor's degree in business, CS, IT or other technical fields;
  • A master's degree is a plus
  • 4+ years of work experience in project/product management;
  • Experience in e-commerce, internet and/or digital media is a plus;
  • Experience in enabling stakeholders to become data-driven
  • Proficient in Project Manager;
  • Good understanding of the Product development cycle;
  • Excellent knowledge of tech products and platforms
  • Excellent analytical skills with a demonstrated ability to translate data and information into actionable insights and business recommendations;
  • Exceptional project management skills and attention to detail;
  • Written and verbal proficiency in English
  • Takes initiative;
  • Leads from the front;
  • Proactive and passionate: You are independently capable of seeking information, solving conceptual problems and delivering high-quality results in challenging situations;
  • Passion for data and metrics;
  • Hands-on attitude and the ability to thrive in a fast-paced environment;
  • Highly motivated, professional, creative, proactive and able to work independently and cooperatively in a diverse group;
  • Analytical thinking, Conceptual thinking, Detail-oriented, Business Acumen;
  • Entrepreneurial spirit and ability to think creatively; highly driven and self-motivated; strong curiosity and strive for continuous learning;
  • Thrive in a fast-paced, innovative environment;
  • Living the team values: Simpler. Better. Faster


Benefits

  • High-performing and fast-paced work environment
  • Comprehensive Health Insurance
  • Rewards and recognition
  • Learning & Development

Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#KSABayut

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