Planning & Follow-up Specialist

Job purpose:

Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area. They undertake operational activities including following-up on the key decisions and project management activities of the sector/deputyship.

Roles and responsibilities:

Key Accountability Areas

Key Activities

Strategic Objectives Management

• Collect needed data and conduct proper analysis in order to develop detailed reports highlighting proposed sector/deputyship’s strategy
• Communicate ZATCA’s and sector/deputyship’s approved strategic objectives and priorities to concerned internal stakeholders and support in the development of departmental annual operating plans and strategy accordingly
• Collect departmental strategic, operational and budgetary plans in line with the sector/deputyship’s set strategic priorities, consolidate plans and coordinate with Strategy and Development sector to seek management approval
• Develop and set KPIs and targets for sector/deputyship ensuring alignment with ZATCA’s strategic objectives
  
  
  

Business Plans Implementation Management

• Ensure proper implementation of ZATCA’s approved operational plans and support internal sector/deputyship in identifying and resolving challenges in collaboration with relevant internal stakeholders
• Coordinate the implementation of cross-organizational activities and initiatives ensuring sector/deputyship’s adherence and compliance to organizational mandates and escalate discrepancies when needed
• Coordinate with Strategy and Development sector and act as a focal point for business processes’ update ensuring alignment with ZATCA’s guidelines, templates and strategic objectives
• Follow-up on the project management activities of the sector/ deputyship and develop status update reports
  
  
  

Action Plans Implementation Follow-up

• Draft recommended action plans based on meetings’ outcomes, communicate it with relevant stakeholders and follow-up on implementation of key decisions
• Provide regular updates to the Vice Governor/ Deputy Governor on decisions’ implementation progress
  
  
  

Requests Management

• Coordinate requests received from internal stakeholders across functions, address requirements and report on status ensuring fulfilment in a timely and accurate manner
  
  
  

Organization and Operations

• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases/issues are closed properly
• Perform other duties as requested
  
  
  

People Management

• Train junior staff on the different job activities to ensure transfer of know-how, when applicable
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
• Support junior staff or direct reports in order to execute their duties according to set policies and processes
  
  
  

job qualification and requirement:

Knowledge and Experience: minimum 1 year of relevant experience

Education and Certifications: Bachelor’s degree in business administration or equivalent