Patient Journey Partner

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

The Opportunity

• The PJP is an empowered leader and the local face of Roche, who partners closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect Roche’s capabilities to co-create meaningful solutions
• This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs)
• The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem
• Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster
• Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community
• Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner
• Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services
  
  

Who you are:

• You hold a University degree (Pharmacy or relevant), an advanced degree in Life science and/or MBA is a plus. CCXA Academy (desired)
• Practical understanding of digital innovation methodologies
• Excellent stakeholder engagement skills including partnering with TAE's and organizations is required. Experience partnering with PAGs is highly desired
• Experience leading Cross-functional team is required. Experience in both formulating cross-functional strategies and orchestrating cross-functional teams is highly desired
• Strong business acumen with desired expertise in commercialization, medical and customer experience excellence
• Deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level
• Fluent in Arabic and English (spoken and written)
  
  

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.