Operations Specialist

Morni | مرني


Date: 1 day ago
City: Riyadh
Contract type: Full time
Operations Specialist supports daily operational execution by handling dispatch coordination, service tracking, issue logging, and team communication. This is a hands-on role suited for someone who thrives on real-time task handling, fast decision-making, and continuous learning. You'll work closely with dispatchers, customer support, and field teams to ensure smooth service flow and accurate reporting.

  • Monitor live service operations and assist with follow-ups and field coordination
  • Log service statuses, update trackers, and flag delays or incomplete tasks
  • Support the dispatch team with real-time task updates and communication
  • Handle internal follow-ups with fleet or customer support on service status
  • Assist in preparing shift handovers, daily summaries, and basic reports
  • Escalate operational challenges to the Sr. Ops Specialist or Team Lead when needed


Requirements

  • 0-2 years of experience in operations, logistics, or customer service
  • Fluent in Arabic; basic English preferred
  • Strong attention to detail and ability to multitask
  • Tech-savvy with basic Excel or Google Sheets knowledge
  • Good communication and a team-first mindset

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