Operations Manager

About Us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About The Role

DNV Inspection Services is looking for an experienced and dynamic Operations Manager to oversee and drive our inspection operations in Saudi. In this role, you will play a critical part in managing day-to-day activities, ensuring operational excellence, and maintaining DNV’s high standards in safety, quality, and client satisfaction.

Key Responsibilities

• Lead and manage all aspects of inspection operations, including project planning, resource allocation, and on-site execution.
• Ensure compliance with local and international regulatory requirements, as well as DNV’s quality and safety standards.
• Coordinate with cross-functional teams to optimize workflows and improve service delivery.
• Develop and implement efficient operational processes that enhance productivity and reduce costs.
• Monitor and report on performance metrics, identifying opportunities for continuous improvement.
• Proven ability to lead, motivate, and build successful teams.
• Drive new business opportunities, supporting tender processes and market developments.
• Achieve annual budget goals for Revenue, EBIT, and operating cash flow.
• Meet AR/WIP KPI targets set by IBU for all services in Saudi.
• Analyze customer situations to mitigate risks of invoice nonpayment.
• Define and lead the execution of the long-term strategy for profitable growth.
• Introduce new service offerings tailored to the local market.
• Lead the Saudi team in delivering cost-effective services that meet customer requirements.
• Collaborate with global and regional Service Line leaders to provide an integrated service offering.
• Ensure full compliance with DNV standards, policies, procedures, and relevant Saudi legislation.
• Identify and mitigate operational risks.
• Adapt and navigate local Saudi business practices and culture.
• Maintain knowledge of local laws and compliance regulations specific to Saudi.
• Implement lean methodologies to improve service delivery and minimize operational costs.
• Lead key client meetings to ensure alignment on project expectations and deliverables.
  
  

What we offer

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

At DNV, you’ll join a global network of professionals dedicated to helping businesses achieve sustainable growth and compliance. This role offers the chance to make a meaningful impact in the field of inspection services, grow within a supportive and innovative organization, and contribute to DNV’s commitment to excellence.

Qualifications

About you

• Bachelor’s degree or higher in a relevant engineering discipline (e.g., Mechanical, Electrical, Civil, or Process Engineering).
• A minimum of 12 years’ total experience, including several years in the Testing, Inspection, and Certification (TIC) industry.
• Current or recent experience living and working in the Middle East, ideally in Saudi.
• Proven track record of P&L management.
• Familiarity with the business culture and standards of a listed multinational company.
• Strong financial management skills, including budgeting, cash flow management, and financial planning.
• Fluent in spoken and written English.
• High customer orientation with a proactive approach to service delivery.
• Strong communication and networking abilities.
• Proven ability to lead, motivate, and build successful teams.
• Excellent problem-solving skills and a proactive personality.