Operations Leader
Aramex
Date: 3 weeks ago
City: Riyadh
Contract type: Full time
Job description:
Purpose of the Job
Purpose of the Job
As an Operations Leader at Aramex, you will Manage and control Aramex Domestic Operations in terms of planning and proper implantation of all Aramex operational productions and quality of service standards to ensure satisfactory service is provided to customers.
Job Description- Handle and manage all domestic activities including planning to ensure proper development of the product.
- Ensure timely resolution of all customer inquiries.
- Monitor and control all domestic bulk projects to ensure timely processing and professional service to the customers.
- Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.
- Prepare, monitor, and control all data from Info AXS to ensure compliance to network standards.
- Manage and handle client incidents and complaints in coordination with customer service team to ensure timely resolution of all customer inquiries.
- Develop and control creating customized domestic services in coordination with the sales teams to provide proper solutions to customers’ needs.
- performance and quality of data entered in Info AXS to ensure timely handling and processing of shipments and service provided to customers.
- Ensures all team members implement Aramex quality of service standards and procedures.
- Lead the improvement projects to increase operational efficiency and improve performance.
- Ensure shipment integrity and visibility throughout the shipment lifecycle.
- Bachelor Degree in Industrial Engineering is a must
- English Proficiency
- MS office, Applications (Word, Excel, Power Point & Outlook)
- 3-4 years of experience in Operations management in logistics, Last Mile Innovation, Ground Operations.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Engineer I, Cost Control
AL-AYUNI Investment and Contracting Company,
Riyadh
10 hours ago
Description :Monitor project budgets, expenditures, and financial performance.Prepare and maintain cost reports, forecasts, and variance analyses.Evaluate financial impact of design or scope changes and report findings.Review and verify subcontractor invoices and purchase orders.Support procurement, contracts, and finance teams in cost-related matters.Perform earned value analysis (EVA) to measure project performance.Ensure all cost data is accurately updated in Oracle / ERP systems.Maintain...
Vice President - Treasury Corporate Sales (Saudization)
Qatar National Bank,
Riyadh
1 day ago
Job Summary
The incumbent will execute the marketing process of all Treasury products to corporate clients. The incumbent will supervise the process of generating profitable Corporate Treasury Product sales and in creating potential for the Group as a whole to leverage additional benefit from these sales. Main Responsibilities
Shareholder & Financial:
Implements the Group's strategies to position QNB Country in...
Store Manager
Qureos,
Riyadh
1 day ago
Overall Purpose Of The RoleTo manage daily store operations, ensuring sales targets are achieved while maintainingZARA’s brand standards and delivering an exceptional customer experience. To lead,motivate, and develop the store team toward operational excellence.Key Responsibilities Supervise, motivate, and develop the team. Ensure compliance with daily operational procedures (cash handling, security,health, and safety). Monitor sales performance and take corrective actions when...