Vice President - Treasury Corporate Sales (Saudization)

The incumbent will execute the marketing process of all Treasury products to corporate clients. The incumbent will supervise the process of generating profitable Corporate Treasury Product sales and in creating potential for the Group as a whole to leverage additional benefit from these sales.

• 
  Shareholder & Financial:

• Implements the Group's strategies to position QNB Country in the corporate Treasury segment.
• Ensures the achievement of set targets/ objectives, business growth and expansion for the Corporate Sales Unit.
• Implements and evaluates best practice work methods in area of responsibility to achieve optimum level of performance efficiency.
• Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
• Implements KPI's and best practices for role
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.

• 
  Customer (Internal & External):

• To assist customers in all their queries on Bank's product and seek solution to their requests
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
• Build and maintain strong and effective relationship with all other related departments and units to achieve the Group's goals/objectives.
• Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required.
• Maintains relationships with key Corporate clients to maximise their retention as profitable customers of the Bank.

• 
  Internal (Processes, Products, Regulatory):

• Ensures compliance to the department's policies and procedures for conducting sales calls and visits, preparing presentation on products internally and externally, maintaining the contact database and maintaining/ collating MIS pertaining to profitability/ revenue.
• Develops new Corporate relationships, within the delegated authority, allocates responsibility for these within the Corporate team and subsequently act as focal point for guidance and assistance in resolution of any contentious issues arising in the course of managing Corporate relationships.
• Liaise with the Group Treasury to identify potential customers and to cross sell treasury services in addition to providing requisite training to Corporate Banking staff on the treasury products and services that are provided by the Group.
• Maintains the database for corporate treasury customers, ensuring its timely update after contact with potential and current QNB customers.
• Networks with Corporate customers and marketing groups within and outside QNB in order to solicit customer feedback, gain market intelligence, benchmark selling techniques and enhance the Group's profile in the market.
• Is involved in the Corporate product development process, in coordination with Group Treasury
• Monitors and enhances the Corporate product development process, provide timely update to the Country GM and Group Treasury on customer needs and new market opportunities.
• Sets meetings and visits with Corporate customers to present/ conduct meetings and visits.
• Ensures that Corporate treasury sales team members have a constructive personal working relationship through regular planned calling, visits, entertainment etc…. with the objective that the customer is responsive to our calls and considers the Group a strategic partner when in need of Corporate treasury products and services.
• Stay abreast of market and product developments in the area and update colleagues.
• Maintains a well motivated, well trained, focused team with a reputation for the highest standards of professionalism and ethical behaviour to ensure a good name in the market.

Learning & Knowledge:

• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.
• Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.
• Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.
• Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.

Legal, Regulatory, and Risk Framework Responsibilities:

• Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Anti-Bribery and Corruption, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
• Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
• Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
• Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
• Maintain appropriate knowledge to ensure full qualification to undertake the role.
• Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
• Attend mandatory (internal and external) seminars as instructed by the Bank.

Other:

• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
• Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
• All other ad hoc duties/activities related to QNB that management might request from time to time.

• 
  Bachelors Degree in Business, Finance, Marketing, Mathematics, or Economics (Related field of study).
• MBA, CFA, or a related professional certification is a plus
• 12 years banking experience with at least 4 years or more Treasury Sales experience

Required Special Skills:

• Excellent oral and written communication skills in English
• Exceptional presentation skills.
• Good MS Office skills (Word, Excel, PowerPoint).
• Good knowledge of a wide range of treasury products.
• Analytical and problem solving skills coupled with decision making ability.
• A strong customer service orientation with exceptional knowledge of Customer Relationship Management (CRM).
• Must be able to work effectively under market pressures whilst maintaining risk control and limit compliance.
• Proven marketing and sales skills.
• Understanding of the relevant laws, regulations and practices.
• Good interpersonal skills.
• Ability to motivate and lead teams from diverse cultural backgrounds.
• Undoubted ethical awareness and conscious of risks being undertaken.
• Profit and results driven.