MS Automated Operations.
Ericsson
Date: 3 weeks ago
City: Riyadh
Contract type: Full time
Join our Team
About This Opportunity
As a Diploma Graduate Automated Operations Engineer, you will be able to combine deep network knowledge with analytical, customer-service, and organizational leadership to make sure our networks are running as smoothly as possible.
This opportunity suits you if you are a fresh diploma graduate, with a passion for technology (not necessarily technical studies required) and excellent English communication skills – English. You will receive a 12 month offer, and you will work in a rotational shift mode.
What you will do:
Learn to effectively monitor 24/7 a live mobile network correctly reacting to any potential issues that might affect the service or interrupt essential service (like emergency call), working in shifts in the Network Operations Center area
Learn to coordinate, support, manage, and execute 1st Level proactive and reactive maintenance activities, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels
Open customer trouble tickets and receive orders request in various types of applications
Initiate functional issues of incidents, trend analysis of end-user performance and faults to early identify customer incidents or problems
Actively participate in the development of new solutions to implement customer requirements
The Skill you bring :
Diploma in engineering (IT, Telecom or any technical field)
Understanding of telecommunication networks and network elements or passion about technology and 5G
English proficiency
Analytical technical thinking
Ability to react quickly, communicate openly
Perseverance, curiosity, ambition and problem-solving skills
Availability to develop others and collaborate
Availability to work in shifts (day and night)
Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Riyadh
Req ID: 767587
About This Opportunity
As a Diploma Graduate Automated Operations Engineer, you will be able to combine deep network knowledge with analytical, customer-service, and organizational leadership to make sure our networks are running as smoothly as possible.
This opportunity suits you if you are a fresh diploma graduate, with a passion for technology (not necessarily technical studies required) and excellent English communication skills – English. You will receive a 12 month offer, and you will work in a rotational shift mode.
What you will do:
Learn to effectively monitor 24/7 a live mobile network correctly reacting to any potential issues that might affect the service or interrupt essential service (like emergency call), working in shifts in the Network Operations Center area
Learn to coordinate, support, manage, and execute 1st Level proactive and reactive maintenance activities, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels
Open customer trouble tickets and receive orders request in various types of applications
Initiate functional issues of incidents, trend analysis of end-user performance and faults to early identify customer incidents or problems
Actively participate in the development of new solutions to implement customer requirements
The Skill you bring :
Diploma in engineering (IT, Telecom or any technical field)
Understanding of telecommunication networks and network elements or passion about technology and 5G
English proficiency
Analytical technical thinking
Ability to react quickly, communicate openly
Perseverance, curiosity, ambition and problem-solving skills
Availability to develop others and collaborate
Availability to work in shifts (day and night)
Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Riyadh
Req ID: 767587
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