Mini Bar Attendant

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.

Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.

Job Description

• Works in close cooperation with the Room Service/ Guest Relation / Front Office and other key service departments.
• Attends regular training session’s team in line with the departmental SOP’s i.e. guest care, product knowledge, telephone manners, entering guest rooms, etc.

• Works as per instructions of the Supervisor and as per duty schedules.
• Ensures proper appearance (condition of uniforms) and grooming at all times.
• Answers the Room Service telephones, if and when required.
• Is knowledgeable of the Room Service menu and can answer guests’ queries.
• Maintains a professional / friendly, yet discrete relationship with the in house guest to ensure their well-being.
• Reports cleanliness and maintenance issues immediately to the Room Service Manager.
• Handles guest complaints as per instructions or refers them to the Room Service Manager.
• Works within the team to prepare all Mis-en-place according to 24 hours service requirements.
• Keeps all occupancy information containing documents under close cover during his work on the floors.
• Ensures no expired minibar items are placed in the room.
• Attends all regular departmental briefings and contributes to open communication within the assigned team.
• Conducts the proper handover from one shift to the other.
• Familiar with the company’s internal policies and safety procedures.
• Helps in other areas of the Hotel if the situation requires.
  

Qualifications

• Previous hospitality experience
• Excellent communication skills
• Strong customer service skills required.
• Degree in Hospitality / Tourism
  
  

Additional Information

What we offer....

• An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
• The opportunity to challenge the norm and work in a creative and rewarding environment.
• Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
• Great discounts on the entire Ennismore family.
• Many opportunities to progress and change as part of a global family of brands.
• Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!
  
  

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.

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