مدير حسابات عملاء

IT Pillars


Date: 3 weeks ago
City: Riyadh
Contract type: Full time

Job Overview:

The Account Manager will be responsible for managing client accounts, building strong relationships, and understanding client needs.

The role involves daily communication with clients, and coordination with internal teams to ensure satisfaction and achieve revenue goals. 

Responsibilities:

• Serve as the lead point of contact for all customer account management matters

• Build and maintain strong, long-lasting client relationships

• Negotiate contracts and close agreements to maximize profits

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

• Prepare reports on account status

• Collaborate with sales team to identify and grow opportunities within territory

• Assist with challenging client requests or issue escalations as needed

• Developing and maintaining filing CRM and other systems so as to maintain sales records, prepare reports,

and provide financial information to the finance department

• Plan a monthly visit schedule to meet clients and discuss the requirements.

Requirements:

• BA/BS degree in Business Administration, Sales, or a relevant field.

• +2 Years Exp do sales activities in terms of proposals/CRM/Follow up

• Demonstrable ability to communicate presence and influence key stakeholders at all levels of an

organization, including executive and C-level.

• Solid experience with CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly

MS Excel).

• Experience delivering client-focused solutions to customer needs.

• Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to

detail.

• Excellent English is a must.

• Excellent listening, negotiation, and presentation abilities.

• Strong verbal and written communication skills

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

GenAI instructor

Noon-The Social Learning Platform, Riyadh
13 hours ago
About Noon:Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by...

Division Manager ( Earthmoving & Mining Equipment)

Liebherr Group, Riyadh
13 hours ago
Your ResponsibilitiesExpansion of the Sales and After-Sales Service division for Earthmoving Machines and Mining Products in Saudi ArabiaSupport of existing customers, authorities, and business partners, as well as acquisition of new clientsConducting market and competitor analysisHandling inquiries, preparing offers, and managing contract negotiations through to conclusionStrategic support for customer financing through the establishment of leasing partnersTechnical and disciplinary leadership and...

Senior Specialist - Community Engagement

Qiddiya | القدية, Riyadh
14 hours ago
Overview:The Community Engagement Senior Specialist supports the implementation of community engagement initiatives by coordinating with stakeholders, managing communication efforts, and assisting in the delivery of programs that foster positive relationships between the organization and local communities. This role plays a critical part in ensuring smooth execution of engagement activities and gathering community feedback to inform ongoing efforts.Key Responsibilities: Assist in...