Manager Solutions Delivery - Bahrain and Oman (GCC Nationals)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

As Manager Solutions Delivery for Bahrain and Oman, reporting to the KBO Head of Solutions Delivery, you will be responsible for products deployment in Bahrain and Oman, with the primary objective of positioning Visa as the preferred choice of network partners by Issuers and the brand of choice by consumers.

A significant element of this role will be the ability to generate thought leadership around consumer products and requires you to work closely with Business Development teams, key issuers and global clients to drive acquisition, profitable usage, payment volume and revenue. This includes, but is not limited to, development of portfolio optimization strategies, program upgrades, new product launches, benefit resell, CVP enhancement on premium portfolios, performance tracking, channel diversification, driving greater cross-border and e-commerce volume.

You will need to combine your product management experience with your awareness of client needs to increase customer engagement with their Visa account, driving usage and preference.

People development is a key focus at Visa. We strive to create Visa as an Employer of Choice and have a strong focus on ensuring our culture, place of work and collaboration opportunities provide employees the opportunity for personal and professional development.

Responsibilities

• Be a thought leader, problem solver and trusted advisor to Head of Solutions Delivery - KBO, leading product delivery across Bahrain and Oman and multiple products.
  
  

• Develop, maintain and cultivate close relationships with decision-makers and senior management of designated clients. Understand their business strategies, priorities, needs and business processes, present to them product ideas and advise them how Visa products can affect their results
  
  

• Represent Visa Products to the clients by providing a point of contact to them, with permanent high-quality support on Visa products, rules and policies
  
  

• Identify investment and partnership opportunities with external parties in the ecosystem in order to enhance Visa’s capabilities and value to issuers
  
  

• Ensure the development of individual designated clients’ products plans, with corresponding tactics and actions to achieve defined goals
  
  

• Work with Banks as well as Non-Banking Financial Institutions to support their payment strategy and go to market with Visa products
  
  

• Assist Head of KBO Solutions Delivery on KSA related clients or projects as and when the need arises
  
  

• Collaborate closely with the Sales organization and other functions in order to deliver Visa 360 approach
  
  

• Collaborating with internal cross-functional leads to drive strategic alignment and ensure product roadmap is supportive of all common initiatives and priorities
  
  

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

• 5+ years in related industry experience in payments

• Superior client management skills

• Understanding of the drivers of retail bank product P&Ls and an understanding of trends in retail bank strategy around customer engagement. Life cycle management and multi-product penetration strategies

• Digitally curious, follows industry trends and can utilize this exposure to provide compelling supporting information to Visa’s product, customer experience and digital recommendations

• Solid interpersonal skills, strong demonstrated collaborator with the ability to effectively work cross-organizationally

• Ability to drive decisions and operate in ambiguity

• Ability to resolve conflicting situations

• Superior communication skills

• Proven track record of success

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.