Manager, Regulatory Compliance (Compliance) CDU622

Job Purpose

The Sales & Leasing Performance Unit (PU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. Strategic objectives include ensuring the development of sales and leasing best practices to support the Sales & Leasing Operations team within the organization, ensuring consistency across projects, supporting the ongoing training & development of sales and leasing team members, and providing guidance and support as it relates to implementation of procedures and tools.

The Sales & Leasing PU develops and manages policies and procedures, standardized documents and templates, sales and leasing tools, and sales and leasing operations. The unit will also develop and manage an online training academy that will have sales and leasing curriculum as its core function. The unit will further develop and manage the sales and leasing customer journey to support the requirements for sales and leasing of each of the asset class development Business Units, including CRM, digital tool requirements and experience center requirements and ongoing management of the Sales and Leasing operations. The Sales & Leasing PU team will also provide current market intelligence and benchmarking as required to support the sales and leasing team.

The Regulatory Compliance Manager is responsible for developing, implementing, maintaining, and overseeing the Sales & Leasing Performance Unit's policies, procedures, contracts, and forms. This role ensures compliance with legal and regulatory requirements, enhances operational efficiency, and supports risk management. The manager collaborates with various departments to align documentation with business objectives and industry best practices

Role Description

Responsibilities include, but are not limited to:

Policy & Procedure Development:

• Create, review, update, and standardize the Processes and Procedures for Operational Sales & Leasing for Residential Sales, Residential Leasing, Office Leasing, Retail Leasing, Land Sales and Land Leasing
• Ensure policies comply with legal, regulatory, and industry standards
• Work with leadership and department heads to identify needs and gaps
• Ensure all forms and legal templates align with the Sales & Leasing Performance Unit's policies and mitigate risks
  
  
  

Forms & Documentation Management:

• Design and update the forms required for the sales and leasing operational teams to be able to sell and lease based on best market practice
• Ensure forms are legally compliant and user-friendly
• Maintain version control and document retention policies
  
  
  

Compliance & Risk Management:

• Ensure all policies, procedures, and contracts align with legal and regulatory requirements
• Conduct periodic audits to assess compliance and effectiveness
• Work with legal team to address regulatory changes
  
  
  

Training & Communication:

• Develop training materials and conduct sessions on policy and contract requirements
• Communicate changes and updates effectively across the Sales & Leasing Performance unit
• Provide guidance to employees on policy-related matters
  
  
  

Continuous Improvement & Best Practices:

• Stay updated on industry best practices and legal trends
• Recommend improvements to policies, procedures, and contract management processes
  
  
  

Requirements

• Bachelor's degree in business administration, Law, Compliance, or related field
• 5+ years of experience in policy development, legal, or compliance
• Strong knowledge of legal and regulatory frameworks relevant to the industry
• Excellent analytical, organizational, and problem-solving skills
• Strong attention to detail and ability to manage multiple projects
• Effective communication and negotiation skills
• Arabic & English speaker - Written & Spoken