Lead Storage Backup Engineer

Job Description

Essential Job Functions:

• Lead a team of Storage and backup administrators, providing guidance and mentorship
• Set goals, monitor progress, and ensure the team meets the bigger team objectives
• Collaborates with individuals inside own team and with other global IT teams to complete project work
• Engages with all levels of management and key stakeholders to develop, implement, and manage support and operational objectives
• Identify and incorporate future service management needs into a well-considered multi-year roadmap across the support areas
• Supports achievement of performance goals, budget goals, team goals, etc
• Building the organizational capacity necessary to execute the strategy
• Skilled in generating custom reports/dashboards and Knowledgebase documentation
• Strong understanding of storage technologies (SAN, NAS, cloud storage), operating systems, networking concepts, and backup solutions
• Perform installation, implementation of storage systems, and hyper-converged infrastructure (HCI) from vendors such as Dell, IBM and HPE
• Assist in the deployment and configuration of virtualization environments
• Manages and maintains an organization's data storage systems, includes ensuring data availability, integrity, and security through various tasks like configuring, monitoring, and troubleshooting storage hardware and software
• Ensure all backup solutions are logging, alerting and notifications are enabled/configured along with monitoring the completion/failure of all backup schedules
• Working with other IT teams (network, database, application) to ensure efficient data storage and retrieval
• Manage and operate backup solutions including job creation, monitoring, and basic troubleshooting
• Collaborate with senior engineers to support and maintain data center infrastructure
• Create and maintain technical documentation, including Low-Level Design (LLD) and As-Built documentation
• Support day-to-day data center operations, including equipment racking, cabling, and hardware maintenance
• Understanding of networking fundamentals and data center operations
• Ensure backup solution Disaster Readiness, backups availability and backup operations functionality in Disaster recovery situations
• Work with the application stakeholders to define the backup policies, recovery objective, backup schedules and recovery time intended for each application & provide support to the applications different teams during projects and implementations
• Apply technology best practices, upgrades, apply vendor recommendations, & service and operation level agreements (SLA/OLA), in addition to abiding to target Key Performance Indicators (KPIs)
• Follow best practices and procedures to ensure a secure, stable, and high-performing environment
  
  

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role
• Proven experience in infrastructure technology management
• Proficiencies in technical knowledge and teamwork
• A continuous learner that stays abreast with industry knowledge and technology
  
  

Other Qualifications

• An advanced degree in a relevant field is a plus
• Candidates must have strong working knowledge of Dell PowerMax, ScaleIO, Isilon, Dell Data Protection, Data Domain (incl. CRS)
• Relevant storage and backup or infrastructure certifications are a strong advantage
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Certified Cloud Practitioner, are a plus
  
  

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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