Internal Sales- Gas and Process Division

Internal Sales- Gas and Process Division

Functional area: Sales Country: Saudi Arabia City: Al Khobar Company name: Atlas Copco Services Middle East SPC Date of posting: Sep 30, 2025

The Role

Job Description
Act as the central coordination point between customers, distributors, the sales team, and internal operations to ensure smooth execution of aftermarket orders and services. Provide responsive, high-quality support that drives customer satisfaction, operational efficiency, and revenue growth
Key Responsibilities
Sales & Quotation Support

• Partner with the Gas & Process Key Account Manager to prepare accurate quotations and commercial offers for customers and distributors.
• Maintain and update the quotation log and CRM system to ensure all proposals are tracked and accessible.
• Assist service planners in the complete cycle of field services & repairs jobs

Order Management & Coordination

• Process confirmed GAP orders, coordinating with logistics and product companies.
• Issue order acknowledgements and ensure all order documentation is complete and accurate.
• Liaise with customers and distributors on shipment schedules, delivery updates, and payment follow-ups.
• Expedite orders by working closely with product companies, vendors, and local sub-suppliers in line with GAP sourcing policy.

Invoicing & Documentation

• Prepare invoices and goods receipt notes (GRNs) for all shipped GAP orders.
• Ensure timely and accurate invoicing in line with company policies.

Reporting & Data Management

• Monitor, review, and update reports for all quoted and confirmed orders.
• Maintain accurate sales and customer records on a weekly basis.
• Prepare monthly order and invoice reports.

Customer & Supplier Liaison

• Support resolution of customer non-conformity issues in collaboration with the sales team, product companies, and vendors.
• Build and maintain strong working relationships with customers, distributors, and suppliers to ensure smooth order execution.

General Support

• Perform additional duties as assigned to support the objectives of the aftermarket business.

What you can expect from us?

Atlas Copco is a Swedish company. The Swedish human culture still runs through the veins of our 38,000 employees in more than 90 countries. It has a strong family feeling with a warm respect for every individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your competencies daily. Moreover, our family work atmosphere gives you the flexibility to find an optimal balance between work and private life.

What we expect of you?

Qualifications

• High school diploma required; degree in Administration, Marketing, or BBA preferred.
• Experience with key customers such as Saudi Aramco, SABIC, SEC, others.
• Exposure to aftermarket operations in Saudi Arabia.
• Proficient in English (written and spoken), Arabic is a plus.
• Knowledge of ERP & CRM systems.
• Skilled in Microsoft Excel and PowerPoint.

Core Competencies

• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently and collaboratively.
• Self-motivated, confident, and adaptable.
• Strong interpersonal skills with a customer-focused mindset.

City
Al Khobar

Start a journey of endless opportunities
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.