HVAC Sr. Sales Engineer

Company Overview:

Shaker Group is a leading Saudi company in the air conditioning and home appliances sector. It is the exclusive importer and distributor of several international brands and the sole agent for LG Air Conditioners in Saudi Arabia.

Purpose:

To achieve sales targets through identifying new potential projects in the assigned industry, proper implementation of projects and utilization of Shaker’s products and services, and offering proper value propositions to enhance customer relationship management.

Responsibilities:

• Promotes Shaker Group value proposition to customers by understanding and linking the customer’s operational and business objectives, needs, and requirements to the Company’s products & services to provide a total value solution and competitive advantage.
• Builds and manages long-term customer relationships and is responsible for customer satisfaction through executing the sales process.
• Seeks out, qualifies, and closes new sales opportunities, with a specific focus on new business growth.
• Raise knowledge of competitors’ business strategies, products, and services to favorably differentiate Shaker Group from competitors.
• Meet assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
• Creates under specific direction, competitive, high-quality, and timely estimates, bids, proposals, and cost/benefit analysis.
• Verifies new proposals and bids with the manager before customer presentation.
• Negotiates value and impact on the customer’s business to close the sale under a specific direction.
• Update the management on changes in the marketplace and progress on customer status.
• Ensure the sales process is ongoing and prepare weekly and monthly sales forecast and backlogs.
• Utilizes applicable sales tools effectively to plan and document progress and increase business growth.
• Establish new accounts by identifying potential customers; planning and organizing sales call schedule.
• Follow all relevant Sales B2B department’s policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Secure commitments from customer technical staff needed to ensure a deal’s “technical close.”
• Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand requirements.
• Maintain professional and technical knowledge of Shaker’s products and services by attending educational workshops, reviewing technical catalogues, establishing personal networks, and participating in professional societies.

Requirements:

• A bachelor's degree in Mechanical Engineering or equivalent is required.
• +5 years of experience in a front-line sales position.
• Have an experience in HVAC and VRF system.
• Interpersonal skills.
• Actively listens and identifies concerns.
• Understand the customer’s business and speak their language.
• Good technical or market expertise to develop credibility, loyalty, trust, and commitment.