HouseKeeping Desk Attendant - Four Seasons Hotel, Riyadh
Four Seasons Hotels and Resorts
Date: 3 weeks ago
City: Riyadh
Contract type: Full time
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
About The Role
As a Housekeeping Desk Attendant at Four Seasons Hotel Riyadh, you will play a vital role in ensuring the seamless coordination of housekeeping operations. Serving as the central point of contact for the housekeeping team, you will facilitate communication, manage service requests, and maintain records to support efficient and exceptional service delivery.
What You Will Do
This is a full-time role with flexible working hours, including early mornings, evenings, weekends, and holidays, depending on guest needs.
Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for service excellence and an eye for detail. Suitable candidates must be eligible to work in Saudi Arabia.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
About The Role
As a Housekeeping Desk Attendant at Four Seasons Hotel Riyadh, you will play a vital role in ensuring the seamless coordination of housekeeping operations. Serving as the central point of contact for the housekeeping team, you will facilitate communication, manage service requests, and maintain records to support efficient and exceptional service delivery.
What You Will Do
- Coordinate and communicate effectively between the housekeeping team and other departments.
- Manage and respond to housekeeping service requests promptly and accurately.
- Maintain records, including room status updates, maintenance requests, and guest preferences.
- Assign tasks to housekeeping staff based on guest and operational priorities.
- Interact with guests over the phone in a polite and courteous manner as per company policy.
- Monitor inventory of housekeeping supplies and request replenishments as needed.
- Provide accurate and timely updates on room readiness for the front desk team.
- Assist in maintaining the cleanliness and organization of the housekeeping desk area.
- Show flexibility to support the department when needed based on operational requirements.
- Previous experience in housekeeping or a similar role is preferred.
- Strong organizational and communication skills.
- Proficiency in basic computer applications, including MS Office.
- Fluency in English; proficiency in Arabic is an advantage.
- A proactive and detail-oriented approach to tasks.
- Ability to multitask and remain calm under pressure.
- Competitive salary in a tax-free environment.
- Housing and transportation allowances.
- 30 days of vacation plus public holidays.
- Paid home leave tickets.
- Complimentary meals and uniform cleaning.
- Medical and life insurance.
- Employee Assistance Program and worldwide complimentary room nights.
- Opportunities for growth and development.
- Additional family benefits.
This is a full-time role with flexible working hours, including early mornings, evenings, weekends, and holidays, depending on guest needs.
Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for service excellence and an eye for detail. Suitable candidates must be eligible to work in Saudi Arabia.
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