Head of Performance
Burjline Builders
Date: 1 day ago
City: Riyadh
Contract type: Full time
Job Title: Head of Performance
Overview
Responsible for driving adoption, retention, and growth of digital solutions across partnered restaurants. Acts as the link between product, restaurant management, and staff to ensure smooth implementation, engagement, and performance optimization.
Key Responsibilities
Overview
Responsible for driving adoption, retention, and growth of digital solutions across partnered restaurants. Acts as the link between product, restaurant management, and staff to ensure smooth implementation, engagement, and performance optimization.
Key Responsibilities
- Lead adoption and growth initiatives to meet GMV and retention targets.
- Build strong relationships with restaurant managers and staff.
- Drive waiter engagement through training, incentives, and reward programs.
- Monitor performance through dashboards/reports and take corrective actions.
- Collaborate with Sales, Marketing, and Tech teams for seamless activations and campaigns.
- Develop SOPs, benchmark against market trends, and design growth strategies.
- Manage freelancers/field staff to support adoption and engagement activities.
- Adoption & Retention Rates
- GMV Growth
- Waiter Engagement
- Restaurant Satisfaction
- Bachelor’s degree (MBA preferred).
- 4–7 years in performance management, SaaS adoption, or restaurant operations.
- Strong analytical and reporting skills (Power BI/Tableau, Excel).
- Excellent communication, stakeholder management, and execution ability.
- Fluency in English and Arabic.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
SharePoint and Web Application Lead
DXC Technology,
Riyadh
2 hours ago
Job DescriptionSharePoint and Web Application Lead – On-Prem (SharePoint and Web Applications Maintenance – Level 2 Support)Job SummaryWe are seeking a highly skilled and experienced SharePoint Lead with a strong background in SharePoint On-Premises environments, application maintenance, and ITSM process adherence. The ideal candidate will possess excellent soft skills, leadership capabilities, and hands-on experience in incident, problem, change, and service...
Senior Government Relations Officer_ Saudi National
WSP in the Middle East,
Riyadh
1 day ago
Job DescriptionWSP in the Middle East are seeking a dynamic and experienced Senior Government Relations Officer_Saudi National to join our team in Riyadh.This role offers an exciting opportunity for a motivated Saudi national to lead key government relations functions while working in a collaborative, high-performance environment.Responsibilities Team Leadership: Independently manage relationships with senior stakeholders while guiding and supporting junior team...
Senior Accountant
TAIT,
Riyadh
1 day ago
TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices...
