Group Communications Manager

About the Position

As our Group Communications Manager, you'll be key in shaping how our organization communicates, both internally and externally. Your main goal will be to lead and implement a unified communication strategy that perfectly matches our brand's voice and core values.

This is a highly visible role! You'll be the primary contact for external agencies, making sure their work meets our strategic goals. You'll also be crucial in building strong relationships with important external partners. Internally, you'll oversee all communication efforts to ensure consistency and engagement across our different companies, and you'll manage our crisis communication plans. Beyond strategy, you'll also coordinate impactful group-wide events and work with internal teams to develop compelling content that maintains our consistent messaging.

Key Accountabilities

• Strategic Communication Alignment: Developing and implementing a cohesive communication strategy that ensures consistent messaging reflecting the group's brand voice, vision, and values across all companies.
• Agency Coordination: Serving as the primary liaison for all external communications agencies, ensuring their strategies effectively align with group objectives and are executed within timelines and budgets.
• External Stakeholder Engagement: Acting as the focal point for external parties, including media, partners, and industry stakeholders, fostering strong relationships and managing inquiries aligned with strategic objectives.
• Internal Communication Oversight: Facilitating seamless communication across different group companies and developing internal communication tools and platforms to keep all employees informed and engaged.
• Crisis Communication Management: Preparing and implementing robust crisis communication plans to effectively respond to reputational challenges and coordinating timely and accurate messaging during crises.
• Performance Monitoring & Reporting: Tracking and analyzing communication performance metrics across various channels to optimize future strategies and providing regular reports to senior management.
• Event Coordination & Representation: Overseeing the planning and execution of group-wide events that align with communication strategies and representing the group at industry events to enhance visibility.
• Content Development & Approval: Collaborating with internal teams to create and approve communication materials, such as press releases, newsletters, and digital content, ensuring adherence to brand guidelines and overall group narrative.

Knowledge, Skills, and Aptitude

• Bachelor's degree in, preferably in Communication, Public Relations, or a related discipline. An MBA is a plus.
• A minimum of 7 years of progressive responsibility in communication-focused roles, such as Communication Specialist, Public Relations Officer, or Corporate Communications.
• Strong knowledge of communication principles, strategies, branding, corporate communications, public relations, media relations, and crisis communication planning and execution.
• Excellent bilingual writing, editing, and proofreading skills (English and Arabic) for diverse formats and audiences. Experience with analytics platforms (e.g., Google Analytics, social media insights) to track campaign success.
• Fluency in both English and Arabic is essential, along with strong verbal communication skills and the ability to communicate effectively with a diverse range of stakeholders.

To view the benefits offered by Zahid Group, please visit our Total Rewards page at Careers.Zahid.com