Field Service Engineer - Tabuk

Field Service Engineer – Tabuk

Beckman Coulter Diagnostics, a Danaher Company

At Beckman Coulter Diagnostics, a global leader in clinical diagnostics and a proud part of Danaher Corporation, our mission is to advance healthcare by empowering laboratories and clinicians to deliver critical results with speed and confidence. Through the Danaher Business System (DBS), we drive continuous improvement, innovation, and professional growth while making a meaningful impact on patient outcomes worldwide.

About The Role

We are seeking a Field Service Engineer based in Tabuk, Saudi Arabia, to join our high-performing Service team. In this role, you will act as the front-line representative of Beckman Coulter at customer sites, ensuring our instruments and IT solutions operate at the highest standards of reliability, accuracy, and compliance.

This is a customer-facing, hands-on role that blends technical expertise, diagnostic problem-solving, and customer relationship management to maintain customer trust and satisfaction.

Key Responsibilities

• Service & Maintenance
• Conduct installation, preventive maintenance, and corrective repair of Beckman Coulter diagnostic instruments and IT solutions.
• Perform electrical, mechanical, and software testing to ensure system functionality and compliance with service agreements.
• Technical Troubleshooting
• Diagnose instrument/system failures and identify cost-effective solutions to restore performance.
• Escalate complex issues to higher-level technical support or Quality teams, ensuring timely and accurate resolution.
• Customer Partnership
• Respond promptly to customer support calls across the assigned territory.
• Build strong relationships with laboratory staff, providing technical training and ensuring optimal instrument usage.
• Identify opportunities for new or enhanced service agreements to strengthen customer partnerships.
• Operational Excellence
• Maintain detailed service documentation, reports, and quality records in systems such as Salesforce and internal quality reporting tools.
• Adhere strictly to all compliance, regulatory, and safety standards, representing Beckman Coulter’s values in every interaction.
  

Qualifications & Experience

• Bachelor’s degree in Biomedical Engineering, Medical Technology, Electrical/Mechanical Engineering, or related discipline.
• 2–4 years of experience in field service, diagnostics, or medical devices (IVD industry experience preferred).
• Proven ability to troubleshoot complex electromechanical systems, with strong IT/ connectivity knowledge.
• Strong interpersonal and communication skills, with the ability to manage customer expectations effectively.
• Fluent in English and Arabic; culturally aware and adaptable to regional customer needs.
  
  

Why Join Us?

• Be part of a global organization committed to innovation and saving lives.
• Grow your career within the Danaher ecosystem—a network of 20+ operating companies worldwide.
• Thrive in a culture that values continuous improvement, collaboration, and customer impact.
  
  

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.