Event Operations Executive

About Our Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About The Role

The Event Operations Executive is responsible for delivering the highest standard of service to both internal and external customers. Acting as a key support to Operations Managers, this role involves taking ownership of specific aspects of operational delivery on their behalf. The Executive ensures that customer-centricity is embedded in every decision, maintaining a strong focus on service excellence and operational efficiency.

Responsibilities

• Provide support to Operations Manager both pre-show and onsite ensuring smooth delivery and setup.
• Manage budgets, raise purchase orders, process payments, and update accurate financial records as required.
• Negotiate with suppliers and contractors to ensure cost-effective and high-quality service delivery as required.
• Support identification and development of new and existing revenue opportunities.
• Understanding of event security plans to support the delivery of this onsite and if required including onsite personnel coordination.
• Ensuring all activity both pre-show and onsite is carried out in line with company H&S Policy.
• Competently understands supplier systems (e.g. Wi-Fi, AV, digital signage) to support event delivery.
• Collaborate with teams and suppliers to prioritise customer experience and meet operational deadlines.
• Actively seeks out best practice and solutions as first step and applies and improves rather than inventing own solutions.
  
  

Requirements

• Experience in exhibitions or events, ideally with an organiser, contractor, or venue (preferred but not essential).
• Strong customer focus with a proactive, hands-on approach to problem-solving.
• Excellent attention to detail, ability to manage multiple tasks effectively and be able to make decisions under pressure.
• Team-oriented with good communication skills across all levels.
• Ability to prioritise workloads and adapt to changing demands.
• Resilient and eager to learn, with a positive attitude and sense of humour.
• IOSH qualification preferred; training will be provided if not already held.
• Commitment to health and safety and inclusive working practices