Engineering Quality and Work process Manager

Requisition ID: 288102

• Relocation Authorized: International - Single
• Telework Type: Full-Time Office/Project
• Work Location: Ras Al Khair

Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.

Project Overview:

Jubail is one of Bechtel’s most remarkable achievements—a city built from the sand up, requiring vast resources and logistical planning on an unprecedented scale. It the biggest civil engineering project in modern times—and it's getting bigger. Bechtel has managed the Jubail project, located in the Eastern Province of Saudi Arabia, since it began in the mid-1970s. Saudi Arabian Bechtel Company (SABCO) serves as the Management Services Contractor (MSC), or “owner’s representative” for our client, the Royal Commission (RC). We are the Engineering, Procurement, and Construction (EPC) managers, managing design submissions from local AE firms, and overseeing the actual construction work being performed by local contractors and sub-contractors in Jubail and Ras Al-Khair Industrial Cities. In June 2021, Bechtel’s contract with the Royal Commission was renewed for another 5 years with work focusing on building new residential communities, iconic buildings/ bridges, major site preparation, commercial buildings, mosques, schools, hospitals, sports facilities, clinics, universities, utility services and infrastructure (electrical sub-stations, lift stations), roads and highways, port & pipeline expansions, and more.

Job Summary:

Work Location: Ras Al-Khair. The position is based in Ras Al-Khair, located approximately 100 kilometers north of Jubail Industrial City. Daily commuting between Jubail and Ras Al-Khair is required, using either the available transportation facility or the shuttle bus service. Accommodation for this role is provided in Jubail Industrial City. Complimentary breakfast and lunch are provided for Ras Al-Khair assignees on workdays.

This position is designated as Single Status only.

The Engineering Quality and Work process Manager is expected to maintain and improve the engineering department quality program in order to assure high quality services and deliverables. This shall include reviewing and giving feedback on consultant quality management systems (QMS), helping to establish key performance indicators (KPI), performing root cause analysis, problem solving techniques, identifying lesson learned, auditing engineering activity and executing ongoing QA/AC activities across the department. The manager will have three to five direct reports and will be responsible for task assignments and professional development of staff. The manager will also be expected to coordinate with multiple stakeholders and lead process and procedure improvements within the client’s organization.

Major Responsibilities:

• Working with Engineering Management to identify areas for continuous improvement.
• Developing and writing engineering procedures and work instructions
• Leading quality initiatives and activities on the project to ensure management goals and objectives are met
• Communicating work process improvements to the Director of Engineering, all engineering staff and consultants.
• Defining and implementing quality system tools and procedures to support work processes
• Performing Royal Commission audits of technical service consultants.
• Performing internal audits of engineering work and external audits among engineering Consultants, i.e, develop and implement the Project Quality Audit and Surveillance Schedule,
• determining the level and frequency of audits based on performance and risk analysis
• Maintenance and ongoing improvement of a lessons learned program
• Preparing regular periodic quality reports on the effectiveness of the quality program/plan implementation
• Maintaining engineering department software database, manuals, specifications and standard drawings.
• Quality control reviews of key department deliverables (i.e. engineering input to technical services and construction contracts, addendums, consultant scopes of work, design change notices, field change documents etc.)
• Contributes to continuous improvement of core programs to improve project execution efficiency and performance.
• Builds and drives competency/training program to drive the quality culture and processes across the project.
• Implements guidance requirements for project Quality planning on project.
• Manages the auditing and assessments to verify the effectiveness of the quality system/program/plan.
• Review Scope of Services documentation and create project procedures and instructions
• Develop, review, and approve the project quality program/plan, managing arrangements for key milestones to demonstrate solid progress against the established QMS
• Review and approve suppliers and subcontractors’ responses to deficiencies identified during quality audits and surveillance activities
• Prequalify consultants, subcontractors, vendors, and designers, evaluating their quality system capabilities and controls
• Review project schedules for quality-related activities to ensure timely and effective implementation of the quality assurance program/plan
• Identify quality issues, initiate documented actions, and verify the effectiveness of implemented solutions. Manage the implementation of the corrective action tool and drive core quality program initiatives
• Oversee the project corrective action system and processes, analyzing quality data and metrics/KPIs to ensure process health is adequate for planned and future work. Initiate documented actions and verify the effectiveness of solutions
• Lead and facilitate Project Root Cause Analysis (RCA) using an effective process for initiating, planning, and performing analyses, reporting results, and identifying corrective measures to resolve quality issues and prevent recurrence

Education and Experience Requirements:

• BS/MS degree in an Engineering discipline.
• Minimum 13 to 15 years experience in civil engineering or related discipline, experience in infrastructure or related industry encompassing activities associated with engineering, procurement, and construction of critical products, projects or services.
• Minimum 3 years experience in a leadership position.
• Minimum 3 years experience as an engineering group supervisor or equivalent in managing a small group (at least 5 engineering staff).
• Ability to perform in-depth of QA/QC checking on documents such as design packages, design change notices (DCN), engineering scopes of work and field change documents.
• Able to work in a culturally diverse environment.
• Excellent written and verbal communication skills and interpersonal skills.
• Strong technical writing skills (ability to write clear and concise procedures/ work instructions).

Required Knowledge and Skills:

• Licensed / registered as a Professional/Chartered Engineer or equivalent.
• Previous experience in carrying out AE Consultant Audits.
• Experience with Quality Management Systems based on ISO 9001 standards as applied to engineering design.
• Understanding of the roles played by other departments on projects including basic construction practices and the economics involved.
• Experience in reviewing design packages, reviewing and approving shop drawings and technical submittals and responding to technical queries.
• Experience with the effective implementation of standardized technical documentation across multiple Engineering offices.
• Familiar with industry standards and codes.
• Experience in construction
• Knowledge of engineering software applications as related to the design of civil infrastructure.
• Experience with creating training plans / training material and delivering training to engineering staff and consultants.
• Ability to interact effectively and professionally at all levels of the organization (e.g., executives, managers, subject matter experts, peers, and support staff)
• Demonstrate leadership in a team-based environment.

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to [email protected]